McDonald's — Restaurant in Moorpark

I have surrendered to the golden algorithm. McSalvation is real."

I stepped into the McDonald’s and was immediately overcome with the sterile hum of progress. There were no employees. No cashiers. No human warmth. Only the soft glow of kiosks standing like obelisks in a temple devoted to hyper-efficiency and artificial beef-based joy.

A screen blinked to life as I approached. “WELCOME, CONSUMER UNIT #992417.” It knew me. I hadn’t even touched it yet.

I placed my order with reverence. A Double Quarter Pounder. No pickles. Extra despair. The kiosk whispered “Excellent choice” in a tone that made me feel...seen.

I watched through a transparent panel as robotic arms composed my sandwich with clinical perfection. Not a smear of sauce out of place. Each nugget dropped into the fryer with the same level of precision used for launching orbital satellites.

In the corner, a toddler reached for the soda fountain. A laser quietly scanned their palm and dispensed precisely 4.7 ounces of Hi-C before softly intoning: “Portion complete. Sugar credits depleted. Have a pleasant assimilation.”

I sat in the dining area, which now resembled the waiting room of a spaceport or perhaps a DMV operated by Skynet. Soft white LED lighting above, smooth wipeable surfaces below, and the faint scent of sanitized french fry oil floating like a corporate incense.

There were no napkins. Only an “Absorbency Distribution Unit” that scanned your face and offered you one (1) biodegradable wipe, folded with military precision.

A screen above the exit displayed “YOUR MCEXPERIENCE SCORE: 87% APPROVED.” I bowed in thanks.

As I left, a soothing robotic voice echoed behind me: “Thank you for your transaction. Your data will nourish the system. McDay™ complete.”

I have not felt hunger since. Only a dull, humming loyalty to the Algorithm. Five stars. I'm Lovin’ It™—by compulsion...

This McDonald’s used to be awesome. They had friendly staff and took pride in getting things right for their customers. Lately their display screen on the drive-through is not operating, it just shows up as a blank blue screen. They never get the order right. Even when you drive around and confirm the order with the man that takes the money, they still get it wrong. Additionally, the people working the microphone are very difficult to understand. It seems like a no brainer to have somebody that can speak clearly and be understood, and has a brain work in that position. Furthermore, the fries aren’t fresh lately either. I don’t know about you, but when I come to McDonald’s I am looking forward to some fresh, hot fries... not some half yellow/half brown garbage. Upon bringing these concerns up to the manager, especially the drive-through person, the response is well corporate does the hiring so we’re not guaranteed the quality of the people that we get. And there you go. The manager was nice enough and acknowledged the problems but doesn’t have control to fix it. Seems like ownership is content to let this location...

Terrible customer service !! We went on 9/14/25 at around 1:00 The person takin our order at the drive through was rude, short tempered and snotty. When we got to the window for pick up the girl handgun us our food was not any better. No personality not a hello to us nothing just told me what our order was and began to hand me the bags and drinks. There were 6 of us I asked for napkins, ketchup, ranch and the sauce they are promoting right now A gold sauce. We were given “0” napkins, 1 ranch , 1 gold sauce and “0” ketchup - for 6 of us I ordered the crispy chicken sandwich and it tasted like fish. I had to double check it to make sure it wasn’t a fish filet , it wasn’t. What is was , was disgusting! Horrible makes me gag to think about it. The bun was burnt too . So horrible We have not been eating out a lot lately. And we don’t go to McDonalds. I wanted a salad, that’s why we went there for that and burgers. They don’t have salads! When did they take them off the menu? We would have not gone there otherwise. They are just awful in other locations too from when we used to go in the past. For sure now we won’t...