Burger King — Restaurant in Moosic

My husband and I stopped for gas and burgers at montage mtn rd BK. If I could give a negative number on this restaurant I would! I used the kiosk and no one who worked in the restaurant ever acknowledged my existence. 2 young men literally crashed into each other while doing nothing! One read the board maybe 25 times but never seemed fill any bags. The other guy literally did nothing. I was there for 20 minutes at least. There was 1 other customer in the restaurant, who was also waiting forever with me. When I told the female Mgr. that I just wanted my money back. She nastily told me I couldn't get a refund on a kiosk order! I had no choice but to make a kiosk order because no one spoke to me! We finally got our 2 double cheeseburgers, and my soda containers. T he store was filthy. French fries on the cook area floor, sticky counters, disgusting! One of the male workers kept lifting his shirt up and scratching his back, then handled the food! No gloves, no sanitizing! Thankfully he did not handle our food! This group needs some training!! Or...

Went through the drive-thru and had to wait a minute before being acknowledged. Mind you, there was no one in the restaurant or in line for the drive-thru. (Red flag #1) I ordered 2 Whopper Jr's that were on special for $5 but was charged full price. (Red flag #2) The cashier unhappily corrected the price and went on to miserably put my order together, like how dare I ask to pay the correct price! (Red flag #3) Meanwhile the guy that took my order over the intercom was talking on this cell phone, I guess that's why I had to wait to place my order. The burgers were cold and the bun was stale (Red flag #4) The "frozen Coke" was not the normal slushy consistency and was just a flat soda (Red flag #5) I've never had a good experience at this location but was in the area and figured I'd give them one more shot. The signs were all there and I should have known better. I ended up throwing away everything and...

Family visiting from New York we just got off the highway and wanted to grab something to eat while waiting to order at the drive thru we notice a young lady looking and laughing about 3 times and went to the back so my aunt was frustrated by then and walked to the window to see what was the hold up so the manager came to the window and I explained what his employee did he just stood there and said absolutely nothing no apology.Never again will I go to this location or naybe BK period and I will inform my friends and coworkers aswell Very unprofessional definitely need some training and home training employees aswell very disappointed customer! 9:45 pm 1/1/2023...