The Office Tavern Grill — Restaurant in Morristown

I have always been a fan of The Office for food, drinks and service.

I made an online reservation for dinner for 4 on Christmas Eve. I had a several time choices and chose the 7pm time slot. I received several reminders about our reservation including a text 30 minutes before the reservation.

Our family was hit by the flu and only 2 of the 4 made it to dinner. My husband and daughter were on time and seated, handed menus and told "the kitchen closes at 7:30". They quickly ordered, received their meal and ate quickly. They were hoping to order something to go for me but with the closing of the kitchen, they abandoned that idea. The waiter was professional but understandably eager to finish his night. At 8pm my husband was handed the check and told that the restaurant was closing now and to please pay. They were never given the opportunity to order dessert or coffee.

Please understand that I have no gripe with the restaurant closing early, staff being exhausted and anxious about getting out of work on time on Christmas Eve. I've been there. However, I cannot fathom why a reservation would be accepted for 7pm without any communication about not only the kitchen closing at 7:30 but needing to leave the premises promptly at 8pm. Had my family known they would be rushed and not even able to look at a dessert menu on Christmas Eve, they would have gone elsewhere. This was a very disappointing experience.

Updated: December 27, 2019: Jessica of the Office Tavern Grill contacted me wanting to know more about our experience. She was extremely professional, apologetic and understanding. After this customer service experience, we will give one of our favorite local places another...

Good selection of craft beers. Good menu. Our waiter didn't seem very interested in waiting on us. We had to ask him for a menu. He only brought one and we only had one set of silver. He never came back after taking the our order. It took quite a while for our food to come out.

Both my burger and my wife's steak sandwich were on the rare side. I like mine medium my wife likes hers well done. Would have been nice if they asked.

A woman came by right before our food came out and asked if everything was ok. My wife wanted to complain about the service and the wait for the food, but I stopped her and said everything was ok.

When we came in we really wanted to sit at the bar but all the seats were taken except for ones next to this guy who had his arms stretched out across the backs. My wife thought that he was holding them for friends, but it seems that he was someone the woman who stopped by and asked if everything was ok was close to, because she put her hand on his shoulder as she walked by him.

We were not the only ones who seem to have trouble with the service. A couple came in with a baby. A man in a suit took great care to seat them and there was another man in a jacket who was spraying and wiping tables near us the whole time they were there. No one ever took their order and eventually they left.

The people the podium who seat people were very nice. I just don't think the place is very well run. I'd go...

Tavern Office, what's this charade? Served a steak that could've been made in a crusade. "Medium well" – was that lost in translation? Got a relic from the burn ward, no exaggeration.

Salad barren, a desert on my plate, No dressing, no life, guess that's my fate. A prank, a gaffe, or just a mistake? No, just the Tavern's special – a drought to partake.

Fries dubbed "frenchies," oh, the irony, A side of ego, served with a slice of tyranny. Is this a kitchen or a comedy scene? 'Cause these spuds are more arrogant than cuisine.

Now, service with a twist, exploitation's the game, Sexualization on the floor, that's a shame. Servers are people, not part of your scheme, Time to wake up from this disrespectful dream.

So listen up, Tavern, 'cause this rap's your alarm, We're calling you out, time to disarm. Serve with respect, cook with some soul, Or it's not just the steak that'll be on the coal.

So here's the finale, the end of the roast, Tavern Office, you're not even close. To the standards we seek, the quality we crave, It's time to step up, it's time to behave.

'Cause we're not just diners, we're judges too, And this verdict's in, it's a resounding "Boo!" So flip that script, cook up some respect, Or Tavern Office, you're gonna get wrecked.

Mic drop, walk out, the crowd goes wild, That's how you serve it, fresh and styled. Remember, Tavern, we want a feast, not a trial, Serve us right, and we'll leave...