McDonald's — Restaurant in Mount Juliet

This McDonald's has been my go-to spot for years. The French fries are always crispy and hot, as if they were just fried. The Chicken McNuggets are perfectly cooked to a golden brown, never overcooked or dry. The quality of the food here is consistently good, which is why I keep coming back.

Today, I ordered a Happy Meal because they are currently giving out four Pokémon cards as the toy. My kids absolutely loved it! They were so excited to open the pack and see which cards they got. It’s great that McDonald's offers fun promotions like this, making meals even more enjoyable for kids.

However, if you're ordering online for curbside pickup or drive-thru, I highly recommend double-checking your order to make sure everything is correct. Today, Iordered extra fries as the side for my Happy Meal, but I received apple slices instead. When I informed the staff, they quickly corrected the mistake and gave me the extra fries. I appreciate their willingness to fix errors, but it's always a good idea to check your order before leaving. Sometimes, they also forget to include dipping sauces, so keep that in mind as well.

Now that my kids are older, we don’t dine inside as often. However, when they were younger, we spent countless afternoons at this location’s playground. It was always clean, well-designed, and most importantly, safe for kids. We made so many wonderful memories here, and I appreciate that this McDonald's has always been a welcoming place...

10-19-19 Revisit: ONE STAR FOR RAW BURGERS I don't know the exact time I was there, but it was around 9 p.m. I originally tried to order two McRibs but was told, "We can't sell McRibs right now." Okay. I asked for a reason and was finally told, "We're out." The girl did not sound very sure. After a moment I decided to order two Quarter Pounders with Cheese, a 10 Piece McNugget, and a Large Coke. After paying I was asked to pull up. I'm thinking, "Oh Boy! Fresh Nuggets!" But no, just no. When I got home with the bag I discovered both Quarters were raw in the middle and the nuggets were old and cold. McDonald's used to be so awesome, but now you are literally risking your life eating there!

ORIGINAL REVIEW: Went to this store today, ordered six cheeseburgers plain. The bag was handed over sopping wet on the bottom, the presenter begrudgingly re-bagged the order in a dry bag. Driving away I noticed that the plain cheeseburgers were wrapped with inside-out wrappers. This is a health department violation as the wrappers have a food side (the slick side) and a printed outer side. If you wrap the sandwich with the wrapper inside-out the ink will transfer to the sandwich. Also, I was the second car from the outer speaker, it took me 20 minutes to get my order. McDonald's is not a bad company, but they suffer in terms of training, employee retention, and employee quality. Two stars...

Staff is always polite and helpful. However, while waiting in line this past Saturday on 09/25, I saw something pretty terrible. A young lady was working with a trainee, and at some point the trainer accidentally knocked the entire container of sugar packets onto the floor. Believe me when I say it all touched the floor, the entire contents. The shocking part was when the trainer proceeded to pick up so these sugar packets, put them back into the container, and then place the container back on the counter as if nothing happened.

I really hope I don't need to describe how obviously gross and unsanitary this was. Sugar packets are paper. Paper wicks moisture. Can you imagine all the floor crud on these packets and what "liquids" could be in the sugar now. People coming in from outside, from the restroom, etc., just think about what's on people's feet!

This is the kind of thing that ensures I won't be able to eat here again. If the trainer thinks this was ok to do, then this place really needs more...