Vintage Coffee Cafe — Restaurant in Mount Pleasant

I’m trying my best to be as considerate as possible in this review so just keep that in mind. I have heard fantastic things about this cozy place so I decided to finally try it. The atmosphere is amazing, I love the cozy house vibe and it’s pretty quaint. That being said, I’m rather disappointed and won’t be back. The considerate side of me understands that they are really busy and that can be really overwhelming but, doesn’t excuse the issues I had. So, the gal taking orders was very kind but seemed lost. I asked if they had half and half to make a breve, she asked and they do so yippee! But I had to repeat my order to her 4 times- 2 ICED caramel breves to go. I then ask what flavor scone was in the case, it was kind of hard to tell, and she just said “idk blueberry or chocolate chip”, okay fine. I will like either so I order one as well. After about a 20 minute wait (again, they are so busy so i understand) I finally get my order. Well, I get my unknown scone but I receive 2 HOT caramel breve’s in ceramic mugs for here. I let the gentleman know, I wanted them to go but since they steamed the milk I’ll just deal with them being hot (the heat index is 92 today but I’ll deal). I get to my car, get stuck in traffic so I decide to try one. There is no caramel. An for a hot latte, they were medium warm at best. All this to say, I understand when someone is overwhelmed they mess things up but I said my order 4 times to make sure, the gentleman making the coffees absolutely heard my order because he clarified they can in fact make breve. I do live here, I’m not a tourist so I’m really disappointed a place with such a good vibe turned out so disappointing. I’m not mad about being our $20+, it’s just another unfortunate coffee shop in Charleston/Mt P. This review involves issues that are so easily resolved, just listening skills. I hope they can improve as I’m a huge advocate for a local business- I come from a family of small businesses. Anyways, carry on! I hope nothing but the best for this coffee shop. EDIT TO ADD: The scone was in fact raisin. Imagine thinking it’s blueberry or chocolate chip and it’s...

The coffee was great but the food left something to be desired. We got to the Vintage Coffee Cafe at peak hour on a Sunday so we knew we were going to wait. Expecting some good food we waited inside sipping on our coffee. It took 30 minutes for members of our party to receive their croissant which was just sitting in the pastry cabinet and the food took another 15 minutes. When the food came out the hash was not hot and did not have a lot of flavor but I was starving so I ate it without complaining. There was no way to talk with any of the staff members because they were so busy but I would recommend having the person at the register hand out the pastries right when they are ordered so the kitchen staff can focus on the prepared food instead of having to wait. Also, iced coffee refills should be free or .50 not half the price. The staff knew we had been waiting for about an hour and could have had better customer service by giving me a free refill while I waited. Maybe it is better when it is less busy but it seems that during peak hours the quality of the...

Another review of poor and rude service at Vintage Coffee Cafe.

We received two partially filled Açaí bowls (no more than 2/3 full). One of the bowls being slightly over half full with a pathetic amount of fruit (five blueberries, a sliced strawberries, and five slices of a banana). Having eaten the Açaí bowl from Vintage Cafe before and off their advertisement on their Instagram a half full container was not the normal for an Açaí bowl. When I brought it back to the server and asked for a full Açaí bowl he brought it to the kitchen which the kitchen staff told him to pass on that the half bowl is the standard serving size. To amplify the staff’s lack of pride in their work half of the açaí was one large frozen chunk.

I don’t see a reason to go back as there are better cafe locations. To sum it up, their service and tone was very disappointing and judging by other’s reviews of the rude and poor service I wouldn’t be surprised if the business struggles...