Burger King — Restaurant in Mount Vernon

This place has already gone downhill, pretty quickly...

Apparently, they only cared about trying to produce decent product during the grand opening, as the first few times I've went here, it was great.

It's since got worse and worse with my last visit, starting with the girls giggling on the headset while I was trying to order. Food was handed out quickly, which would have been great, but as soon as tasting it, it became obvious that it was sitting under the heat lamp for far too long. The food wasn't fresh in the least of the sense. Burger was absolutely dry, without enough sauce, to the point I threw it away. I choked down the fries, which were okay, and the nuggets that were as dry as the hamburger.

Quick order, and the order was right, but the food was absolutely awful. Bummer, as I was one of the few people excited that they were putting something closer on this side of town, but still going to be driving across town to the old and original.

Wouldn't recommend this Burger King, as other reviews and overall rating seem to reflect similar experiences for most.

Note: Standard fast food joints for me get a 3-star rating if it's an average/typical fast food, experience. If they're exceptionally better or worse, I typically take the time to write a review.

Update : After a year of going to the other, I'd returned to this location in hopes that they've gotten up to Parr.

I was greeted to an abnormally long wait in the drive thru, and then three of us were pulled forward for another ten minutes.

Management is atrocious here.

Won't return to this...

I have been to this location multiple times, it’s easier than driving across town. Literally almost 90% of the time the order is completely messed up. If we get any modifications at all it’s always so wrong. It’s a simple “no onion” or “no sauce”…and it always has the onion or the sauce or just something else. I work in food and trust me I know things happen, but this is literally almost every single time. I eventually started driving across town to the other one and yesterday I just decided to give them another chance and of course 2 sandwiches wrong out of the 3 items we ordered. Chicken fries are the only thing they get right… Pay attention,...

I'm not usually one to submit bad reviews and complain. Especially now a days when people don't even want to work, and I work in the food industry so I know how it is. But wow. My wife and I went here for a quick supper. Ordered our food. Drove our 3 minute drive home, started to eat and wow. The fries were as if they were fried and thrown in the walk in to be served from there. The whoppers were deconstructed in the wrappers. Service was very friendly and we got all of our food. But paying $25 for 2 whopper meals of that quality, very disappointing, and the store...