Wendy's — Restaurant in Mount Vernon

I really wouldn't stop here. Went thru the drive thru for 2 meals and a Cinnabon. We received 3 4/4's. We went back inside the building to get it corrected, and with bags in my hand the manager told the cashier to not help me because they were too backed up and couldn't figure out why. Well I watched my bags of food get handed out the window and then get passed back thru the window from a customer back to the employees. Then the manager rudely yelled if I was the order that had just got handed out. And I said idk whst is it, they read the name and I said yea thats mine. She then said "well you were supposed to be in the drive thru" to which my wife quickly spouted we were we got these bags instead of our order and now we're inside!. To which I then asked were those bags handed out the window already, and the cashier said yes they were. I then said I'm good I don't want items other customers had touched and walked away. To which the manager got upset and threw a tantrum about. Yea please get my refund back to me as I will never ever stop at this joke of a...

This place is absolutely a health code violation. I for one love Wendy's and have been to this location a lot. Not sure if management changed or what, but all of a sudden, this location is not clean anymore, at all. I pulled my drink lid from the lid holder and saw a black tar like substance inside the lid holder. There are always loads of flies everywhere, caked up ketchup and food leftovers on the chairs, floors and tables. It stinks, bad. There are several leaks coming from the ceilings, they never clean the windows which have gross fingerprints everywhere. A few months back I went here and found a long hair in my chili. Decided to let it go, came back a few weeks later decided I wouldn't order the chili anymore, and witnessed how disgusting the inside is. My husband and I decided we will not ever be going back to this Wendy's because of how bad the cleanliness is. Someone needs to do something this is terrible; I...

Ontop of the terrible service , I find hair in my food - this place needs to be shut down every other Wendy’s is serving chicken wraps & they’re talking about “we don’t know what that is” spent fifteen mins going over what sauce was to be put in the bag and I guess they thought they’d be funny and not put it in there . Got to the drive thru and there was a girl rubbing and digging in her nose blowing it and then making drinks . Food poisoning and there was a ROACH ON THE DRINK MACHINE !! Do not eat here at this Wendy’s idc how starving you are. This place should be wiped off the map and every employee needs they head knocked in . Called and ask them why they forgot the sauce and they said “it should’ve been in there” thanks captain obvious I wouldn’t of called if it was in there , complete train of retards...