Woods Coffee — Restaurant in Mount Vernon

Clumsy order process; $10.65 got me a rubbery burrito I couldn’t finish and a barely hot latte - single shot when double was ordered - wishing I would have went to Panda Express as intended but when I got off the freeway and saw them I thought okay COFFEE and was woo’d by the brand. Also we are in covid days when are businesses going to catch up? How many people touched that tired clip board and pen that she tried to hand to me and to further the point she’s handing out food and handling the ancient payment process but this is not exclusive to woods - it’s everywhere. Yuck!! I’m getting more and more unnerved by the lack of awareness of cross contamination in the...

Woods coffee was excellent!

The drive-through was a little hard to figure out (entrance in the back?!), but the menu was easily visible, and the staff was great.

My latte was also good! The espresso was well balanced, the color was right, and he milk was frothed, but a little cool. The drink also had the right amount of foam, and the milk added the right amount of sweetness without any bitterness or harsh tastes from a bad extraction.

I know this is a chain and I have had better coffe at other Woods locations, but it is heads and shoulders better than Starbucks and I’m grading them harshly here. By this scale, Starbucks would be a 1 star for bland and...

I normally don’t have an issue, but this morning too many things went wrong at Mount Vernon store. I ordered a 20 oz half sweet sugar free Carmel latte. I had to repeat it three times. As I was driving to the window I heard her say 24oz. She hands it to me after paying and I ask half sweet right, she looks at barista and says no, so I hand it back to her. She says you want it half sweet, I say yes. She hands me another and I confirm half sweet sugar free and she says yes. 30 minutes down the hiway I start sweating and pull over to get sick. She gave me regular syrup not sugar free. Sugar free does not do that to me. I...