Step into a realm of culinary delight at Urban Trends, where every bite is a journey through flavor and every moment a celebration of impeccable service. Nestled in the heart of the city, this gem of a restaurant offers an unforgettable dining experience that seamlessly blends delectable cuisine with a relaxed and inviting atmosphere.
Let's start with the food – a symphony of taste that tantalizes the senses and leaves you craving for more. From the first bite to the last, each dish at Urban Trends is a masterpiece crafted with passion and creativity. Whether you're a fan of exotic flavors or classic comfort food, their diverse menu has something to satisfy every palate. I enjoyed the Tipsy Chicken sandwhich and Collard greens. These were the tastiest collards Ive ever experienced in almost 70 years on the planet. And don't forget to save room for dessert – the sweet creations at Urban Trends are nothing short of divine, providing the perfect ending to a perfect meal.
But it's not just the food that sets Urban Trends apart – it's the impeccable service that elevates the dining experience to new heights. From the moment you step through the door, you're greeted with warmth and hospitality that makes you feel like a cherished guest. The staff are not just servers, but passionate ambassadors of hospitality, ready to cater to your every need with a smile. Whether you're seeking recommendations from the menu or require special dietary accommodations, they go above and beyond to ensure that your dining experience is nothing short of extraordinary.
And then there's the atmosphere – a harmonious blend of chic elegance and laid-back charm that makes Urban Trends the perfect destination for any occasion. Whether you're enjoying a romantic dinner for two, gathering with friends for a leisurely brunch, or hosting a celebratory event, the ambiance at Urban Trends sets the stage for unforgettable memories. With its stylish decor, cozy seating, and vibrant energy, it's a place where you can truly unwind and enjoy the company of your loved ones without a care in the world.
In conclusion, Urban Trends is more than just a restaurant – it's a culinary haven where food, service, and atmosphere come together to create a truly magical experience. Whether you're a seasoned foodie or simply looking for a place to relax and unwind, Urban Trends is sure to exceed your expectations and leave you craving for more. It was my first time, but wont...
Read moreAs i know this is a black owned business it hurts me to write this but i have to be honest in my experience at this establishment. So Friday June 12th around 5pm my GF took me to Trend Urban Cafe for the first time and we ordered a Garden salad and 2 slices of Vegan carrot cake. They gave us a number template so the food can be brought out to us. After waiting about 25-30 minutes we started to notice that 2 groups of people received their food before us, so we stopped one of the waitresses to ask where our order was and she had no idea (strike 1) and went to the kitchen to check. She returned a minute later with the Garden Salad but no slices of the Carrot cake so i asked "Do you have the 2 slices of cake we ordered?" and she replied we don't have anymore (strike 2). So now i'm questioning this business to say who in the world takes an order knowing they don't have the food item and still has the customer pay for it?? So at this point we need a refund so i proceed to ask the cashier for a refund of the cake. She seemed like a new employee so she turned to the manager/owner to ask how the refund policy works because keep in mind they don't accept cash for the orders.The manager/owner seemed like she was too busy to assist her employee and showed little interest in helping the situation. At one point she even asked me if i had an order of fries and kept it pushing after i replied No. Now to be far they were busy that day but remember people this is my first time here and customer service is so important. After a few minutes now the cashier then proceeds to tell me that they do in fact have the cake (strike 3). Clearly there is some miscommunication with the workers so i decided to wait for the cake. The cashier then brought the slices of cake to me outside and was very apologetic which i appreciated but what i didn't appreciate was waiting in total of 45-50mins for only 2 slices of cake. The manager/owner never decided to take a few seconds to come out and apologize for the mixup, give us coupons, or no type of incentive for the next visit after this bad experience. Customer service is everything to me and especially for black businesses because as a black male i truly want to see black businesses thrive. A little kind gesture and visible concern go a long way. Unfortunately i will not be recommending this establishment to anyone...
Read morePoor customer! Don’t waste your time here! I ordered 4 meals one of which was a kid’s burger with fries. Have you ever order a kids burger and received a half of a burger? When I open the box I was a little puzzled. When I placed the order I asked was it going to be a small burger she said it would be a regular size. Come to find out the person who took my order was new and she didn’t know a kid’s burger was a half burger either. I explained that a kids burger is normally a complete burger with a smaller patty and bun. Burgers are my son’s favorite meal and we’ve been to countless restaurants. Never has a restaurant made a whole burger then cut it in half and called it a kids burger. But wait…! Then, another person behind the counter gets an attitude after I asked to just make it a regular size burger meal. I was told the difference in cost would be added to the card. I said ok and waited. I pick up my order and there are no fries. I was told fries wasn’t added to the order. Now I’m getting annoyed because the second lady who was eager to charge my card for the difference in cost for the burger fail to put in the correct order. SMH! Again I’m given attitude when I asked for the fries and she explains that only the burger was rung up; which is clearly the employee fault not mine! She then goes to the register to attempt to charge me for the fries and says haven’t you ordered this before and I told you it was a half burger. I’m pissed now by the accusation. I’ve eaten here before but this was my first time ordering from the kid’s menu. I advised, “please don’t charge my card again. This was your mistake this time.” (It’s crazy that I even had to say that.) I left a $10 tip because the new girl was very pleasant she was just not knowledgeable of the menu which is her manager’s fault. I also ordered the jerk salmon quesadillas that were very greasy, as I took a picture. I love to patronize black owned businesses but this is the last time I will be supporting Trend Urban Cafe. Your leadership team definitely needs improvement in the customer service department. My husband was levied that I didn’t cancel the order and get a full refund after my experience. I know where we’re not...
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