KFC — Restaurant in Georgia

Good Morning,

Last night I received phenomenal news stating the Zinger burger is officially in the US now. I have had it in many different countries and was pleased with this news. In hopes of the perfect sandwiches, I went to the Stone Mountain KFC and walked in to order instead of going through the drive thru. BIGGEST MISTAKE. I walked inside around 8:55PM and my order was not taken till 9:05PM. I ordered two of the Zinger Fill ups. The girl at the register told me that it would take 3-4 minutes, a time frame I had no problem with because of my excitement. 9:10 passed, 9:15 passed, 9:20 passed...At this point I was getting aggravated because people who ordered after me had already gotten their food. I walked to the register at 9:25PM and told another girl that I have literally been waiting 20 minutes and she went to ask someone and then she came back to me and said it took so long because they just "dropped it". I want to pause here and share that I have worked at Popeyes and I have "dropped" chicken as well and I assure you, it does not take 25+ minutes to make a sandwich. So at 9:30PM I received my two orders and checked the box and left. At this point I was disturbed due to the wait AS WELL as the fact that there were 5 children sitting there obnoxiously loud and saying obscene words. They were not dining there, possibly children of an employee. Usually I would not mind this because I am a human after all, but after waiting 25 minutes for two sandwiches, I was not pleased at all. Also, that Zinger was nothing like the one in other countries, I felt like it was the other Chicken sandwich they have, I think it's called the Dubious. But yeah, so I want this to be brought to the attention of someone so that people like me who expect fast service at fast food restaurants does not have to go through this...

Stop by at 8 pm to grab a bite after a very and I mean, very long day. First, they stated we had to wait 16 to 18 min. for at least 3 items we ordered ,so we comprimed since we didnt want to wait and got some other things. Why..oh why did all the chicken taste like old grease. The young lady that assisted us was very nice and clearly doing her job as she was told. However, the manager displayed a bit of frustration but did apologize.

I'm not upset at either one of them, because they are working with what they have...KFC corporate you should do better. I have had this experience before a few times..desperately seeking that look and taste advertised on t.v. and it was not with those individuals I encountered today. Lastly, the meal was about $14 for 1 meal. I went to Chick fil A and got 2 meals for less than 20..with no complaints.

Got to be held accountable. Does this happen in other...

This kfc is very understaffed for it's location. Their cgicken is always dry like splintered wood. I don't think they ever clean their soda fountain hoses cause all of the fountain soda's taste like mold!!! The employees have an attitude like they back there doing their job but they not or you'd be gettin fresh chicken!!! The grilled taste like they brought it frozen an just defrosted it an served it, they original is just sad an dry with no crust 9 out of 10 an theirextra crispy is just that all crust then you got this dried out piece of chiken my dog wouldn't eat!!! You know thwir chicken is messed up when you choose CHURCHES CHICKEN. over the kernel of KFC if he was alive an went to this location he would fire everyone an close this location immediately!!!! Don't waste ya time even when ya see no line cause when you get your food, you'll realize why there was no line. Shut this...