Baskin-Robbins — Restaurant in Muncie

When was the last time you tipped your cashier in a drive thru? While purchasing ice cream via the drive thru this afternoon, I handed a dollar and my debit card to a cashier in order to pay for the order.

Later when I looked at the receipt I noticed that the dollar had not been taken off of the purchase and had instead been pocketed by the cashier working the window.

Normally I wouldn't complain of things like this, but your employee working the window this evening has basically committed petty theft. And as a broke college student I do NOT appreciate it. Every dollar counts.

I will definitely think twice before giving this establishment any further business...

Good service. The other day, I stopped to pickup a milkshake. As I proceeded to pay, the drive-thru girl explained that it was free. No one was in front of me in line and no one was behind me. So I asked why. She explained that a patron of the store who's spouse had passed on loved ice cream. So in honor of their memory, once a year, they would give the store money to pay for several patron's ice cream purchases. I just happened to be one of those and so I am writing a message to that family, Thank you! It is a great way to remember one that...

Every single social media site says they open at 11 a.m and close at 10 p.m every day . Well I walked up a few minutes before 9 to go inside and right before I got to the door a female employee turned the “Open” sign off and proceeded to close the curtains while staring at me 😑 Now if there’s a mistake on your social media and google and you close at 9 then that’s fine ! But the fact your employee couldn’t open the door, that also says you close @ 10, just to say y’all weren’t open is beyond me 🤷🏻‍♀️ Terrible...