Camino Real — Restaurant in Murfreesboro

We planned ahead for Cinco de Mayo this year. We wanted to get food from our favorite Mexican restaurant and while we were out, we figured it would be a good time to do a grocery order pickup as well. We called early to ensure we got our order in and confirmed that you were still offering curbside pickup. You assured me that would be fine and just to call when I got there and you’d bring it right out. I was order #98 and had a few meals and a pitcher of frozen margaritas. I couldn’t wait to enjoy my favorite meal and arrived 30 minutes later, which is when you said it’d be ready. Your sign in your parking lot said to call when I arrive, so that’s what I did...over and over and over again...but it kept going straight to your voicemail that was full of course. I honked my horn and called some more...for nearly an hour I tried to call. I didn’t see one employee come outside to deliver any of the curbside orders. But what I did see was discouraging. I saw greed...I saw a restaurant that could’ve made just as much money today doing curbside pickup or delivery putting their staff and customers at risk by opening their dining room. I saw ignorance...people crowded at the front and wrapped around the building with babies and kids not social distancing and not wearing masks. I saw other responsible customers that had placed curbside like I had that couldn’t reach you on the phone and gave up and left empty handed because they didn’t want to risk exposure to the big crowd at the front of your business not social distancing. I was sad and I was angry. I went home empty handed as well. We ended up ordering Thai food from your competitors across the street. You know, the ones that thought it was too soon to risk the health of their staff and customers by opening their dining room too soon. I also had some good ol’ American bourbon from my personal collection instead of a frozen margarita. It might not have been how we intended to celebrate Cinco de Mayo, but it was still pretty damn good and probably safer too. Shame on you Camino Real...I guess we need to find another favorite...

My husband & I have been looking for some good, authentic mexican food since moving to the area. We saw the great reviews for this place & decided to check out the Rideout Ln location for lunch today. Hands down, it was some of the WORST service I've ever received. I started out by ordering a diet coke, but was served a sweet tea...I know, accidents happen so no biggie. Then we ordered our lunch, I ordered the lunch combo #3...here it is straight from their menu: "SPECIAL #3 - $5.75: A bean burrito, cheese enchilada, and served with rice." I even pointed to it on the menu & asked for cheese sauce instead of enchilada sauce & agreed to the upcharge. When my plate came out it was a beef burrito! I told the lady I ordered the #3 so she took it back (I hate sending food back, but I really did not want meat). She then brought me the menu & confirmed my original order & said she'd take care of it. Apparently she thought I was an idiot & brought me the EXACT same plate back with the beef burrito, even after she confirmed I ordered a bean burrito & cheese enchilada. She then proceeded to argue me that that was what I ordered. I gave up & ate the beef burrito she had brought me. We had just finished up our meal when she comes up, very proud of herself obviously, that she finally figured out my meal & had the correct meal in hand. We were done & asked for it to go. Turns out she still brought me a BEEF burrito with a bean burrito instead of the cheese enchilada I had been asking for all along. Also, my husband ordered a chicken taco salad & was also brought beef instead of chicken. We never received any apologies, instead we were just treated like idiots that didn't know what we were talking about. I suppose the food was good, I mainly picked around the beef I was given since I wasn't feeling meat, but what I did eat from my plate was pretty good. I say go to the other location in M'boro for a more...

It was our first unchaperoned date and we wanted to go some where close to where we were going to for a movie afterwards....Though we are adults we look like we are 14 & 15 years old and we got treat like we were too. We were ignored by our server the whole meal. When we were ready to pay she by passed our table 5 times and we know she heard us call her but she put her nose in the air and walked to the table behind us all five times. The 2 hours we were there she came to our table one time to the 20 times to the other tables behind us. I will never recommend this restaurant to some one on a first date. The male servers that night were much better to their customer unlike our female server. I work/ed in the restaurant business and I would never treat a customer(s) so rudely no matter what they look like or what they act like. I went their to enjoy my only 1 day off, being with my boyfriend and have a nice dinner. I never got that. I will stick with Las Palmas. I have been to ever location in Nashville and Murfreesboro and have never been treated as rudely as we did at Camino Real on Rideout Lane in Murfreesboro, Tennessee. And my mom taught me to never leave a tip if I was treated badly as a customer....So, she did not get one from me....but I think I will give her one now....Get a better attitude dealing with customers because you will have all types of races, attitudes and other packages. If you can't tolerate seeing inter-racial couples than you better just stay home and raise your kids. And I know that is why you had an issue with us. We are young and we are raised to be proper people in this world. We work hard and study hard for what...