Jack in the Box — Restaurant in Murrieta

1/5 Stars - Appalling Experience at Jack-in-the-Box Clinton Keith I'm extremely disappointed with my recent visit to the Jack-in-the-Box on Clinton Keith. The manager, David, demonstrated appalling customer service skills.

I ordered a burger, but when I took a bite, I realized it was RAW. I drove back to the jack in the box went to the counter, and David argued with me, insisting it was cooked. He took it to the cook, Yesenia, who nonchalantly said, "Oh yeah, it's good." When I asked him how she checked, he revealed she simply grabbed it and continued cooking. To make matters worse, I witnessed her handling another customer's food with the same dirty hands she used to touch my raw burger.

When I asked David about my fries, he claimed I ate them all, showing me the remaining fries in the bag. The whole experience was disgusting and unsatisfying.

The food quality and customer service at this location are unacceptable. Manager David's attitude and unwillingness to listen to customer concerns are alarming. I will not be returning to this...

No matter how many times I try to come to this specific location my order is wrong. I dont ask for much. Very simple things. But the last time we came here I expressed that if my son ate the egg he would die. Yes cross contamination is a risk but we are okay with that. Its rare we order stuff that comes with egg. TODAY NOT A SINGLE THING WAS ORDERED WITH EGG AND ITS BEEN MONTHS SINCE I CAME HERE AND WE GOT A KIDS CHEESE BURGER WITH EGG ON IT.................... Same people working as last time so this is an intentional hit on my child especially since when I walked in they all looked. This time I have their names and now I will be pressing charges. This is intentional because it was marked as a kids cheese burger, and it had an egg on it. Something that has no place to have a physical egg on it. Horrible service...

Poor! At 5am. Went to 2 places.The 1st one was on Clinton Keith, no chain up at drive thru showing they were closed. All lights on bright, as if they were open; Inside and out . NO visible signage showing hours except when you drive up to the window and there is a very small sign (6"×8") posted on their half window where they give you your order. From the street, the store looks open for business? Drove to the Jack-in-the-Box on Hancock, although they're open 24/7 their Drive thru was closed AGAIN! IT was 5:20am. This happens often at this store. Too bad to have 2 bad experiences in the same morning at 2 different Jack-in-the-Boxes. Needless to say, 7-11 won out. They have awesome Sausage and egg...