Starbucks Coffee Company — Restaurant in Murrieta

This was the worst experience I have ever had at Starbucks. I paid extra for crunch and caramel for my drinks. I cannot have the whip cream on top because it was an allergy. They of course gave me the drink with none of the extra things I paid for and with the whip cream. When I asked for them to please remake it because I have the allergy. Courtney took it and just wiped off the whip cream with it still remaining in the cup. I told her AGAIN that it was an allergy and I need it to be remade. She gave me a dirty look and then remake it mumbling under her breath. At this point I felt very uncomfortable and disrespected. All I asked was for my drink to be made correctly and when it wasn’t I asked for it to be remade nicely and I was given an attitude. She then remade it with none of the crunch. I then asked if I could just get a side of it since I already paid for extra on the top and bottom. I then asked the other two workers there to make sure everything I paid for was in the drink. They were very kind and helpful, although the crunch was still left out. I then asked Courtney if I could just get a side because I didn’t want to wait any longer. She then poured it in a cup and then slide it all across the counter which was accompanied by a dirty look. I said thank you and left very uncomfortable. No one who has that type of attitude should be working in customer service. I usually never made a review but this left me astonished. I have never felt so...

Whether you have to catch up on work, make a quick stop or just to hangout with your friends this Starbucks is a great place to do so! It provides Wi-Fi and the people there are incredible!! This place is convenient and is a family-kid safe place, I come here for the drinks and food they have a wide variety of food and a good drink menu, whether you want Teas, Coffee's, Frappes, Mocha's, and anything that I'm forgetting...

This is my spot and Nikki is my girl! Bartista, that is! I came in on a Friday after a 16 hour shift and ordered my usual. I handed Nikki a hundred dollar bill and of course the register did not have change. She was still so kind to me and made my coffee order anyway. I have NEVER EVER seen this type of kindness! Thank you Nikki and thanks for making me feel alive!...