Papa Johns Pizza — Restaurant in Muskegon Charter Township

I’m so disappointed in my order tonight. I placed it ahead of time and it was done 10 minutes before my pick up time not a big deal, but I was shocked to open it and see that the breadsticks were fairly done compared to normal. When I open the box normally it is plain colored not this brown 😕 but I didn’t want to make a fuss because the lady that rang me up seemed annoyed with having to wait on me. 🤷‍♀️ I just ate my pizza and 🤯🤮 seriously papa Johns is my absolute favorite we have one location people please try your best to provide the quality. The pizza is beyond thin and hardly has any sauce I’m confused because I’ve never had this thin of pizza from papa Johns. For the amount of money I pay… I expect this to be much better take those breadsticks out sooner, check your ovens and the ingredients and please maybe train employees across the board so everyone knows what to do. I feel like if I get pizza and breadsticks again it won’t be like this but only time will tell. I don’t normally review things. But when my pizza and breadsticks taste burnt…I have to speak up! 😔 At least the brownie appears to be...

OMG HORRIBLE PIZZAS I ORDERED A THIN CRUST THINK IT WAS JUNE OF 2021 WHEN I GOT MY PIZZA THE CRUST WAS LIKE A BRICK VERY LITTLE MEAT OK I CALLED BACK AND THEY SAID WE CAN REMAKE IT IF I WANTED OK COOL LORD AND BEHOLD THEY DELIVERD THE SAME BRICK OF A PIZZA TO ME THE SECOND TIME OK IM DONE WITH PAPA JOHN'S PIZZA OK HALLOWEEN NIGHT OF 2021 I SAID LET ME GIVE THEM ANOTHER TRY SO I CALLED IN ORDERED A THREE TOPPING MEDIUM PIZZA JUST A REGULAR CRUST TOOK AN HOUR I SAY HOUR AND 10 MINUTES TO WHICH THE LADY SAID IT WAS GOING TO BE 45 MINUTES OKAY I TIPPED THE DRIVER OPEN THE BOX OF PIZZA THE PIZZA WERE LIKE A SMALL AND IT WAS STUCK TO THE BOX THE PIZZA WAS NOT DONE IN THE MIDDLE IT WAS RAW CALL BACK AGAIN THE LADY SAID WE'LL SEND ANOTHER ONE TO YOU AND A HALF AN HOUR THIS PIZZA CAME 15 MINUTES OKAY LOOK AT THE PIZZA WOW IT WAS EVEN MORE RAW I WOULD NEVER EVER ORDER ANOTHER PIZZA FROM PAPA JOHN'S THAT'S WHY I'M GIVING THIS REVIEW YES IT'S LONG REVIEW BUT IT'S THE TRUTH AND THEIR PIZZA IS...

I have been ordering from this particular Papa Johns for years, the food was good, they have done a better job in years past. I assume because they were super busy and that made the quality less than stellar. Here's my beef though, the person that was working the front counter was turned around and playing on their phone when I walked in the door. This person needed to finish whatever they were doing before begrudgingly waiting on me, it was only about 10 seconds, but as a previous national pizza chain manager, this made me sad. I blew it off. The person never really made eye contact and nearly dropped my pizza when handing it to me. I will order again from here, I think. I will likely consider ordering from a competitor before placing an order with this location again. Step it up guys, some of us still like face to face service and being treated like a human, not an...