I wish I could leave 2 reviews, one good and one bad, but as it stands, I'll have to do this all together. In short: Amazing for breakfast or lunch, but STAY AWAY after 6PM!!!
Let's start with the good: I come here for breakfast or lunch several times a week, and the morning and day crew are astounding. The restaurant is clean, the service is good, and even when busy, wait times are reasonable. For morning and daytime, the staff is friendly, and the order is always complete and correct. A+++ 10/10 good job!
But all that changes after 6 PM. (This is the bad part) The night and graveyard staff at this location are abysmal. I have never had a good experience coming to this location in the evening or overnight. All cleaning ceases when the evening shift starts. The crew is inefficient, and wait times become extremely long. On average, it takes them about 10 to 15 minutes per car through the drive through after lobby closes. The staff also seem to be very rude and impatient, and NEVER fail to screw up my order. Food gets overstuffed into bags, is served mostly unwrapped, is disassembled in wrapper, or left out entirely during these shifts. The sogginess or staleness of what does make it into the order indicates it was made when I ordered it, but has been left unattended for extreme times for unknown reasons. I have watched customers up and leave the drive through after waiting 40+ minutes to even get to the window. All attempts at supervisor contact are met with insincere apologies and being treated as an annoyance. While they do generally solve the issue in the end, they seem unreasonably upset with you for their own mistakes.
I have high suspicion the cause of this is a specific graveyard manager/supervisor whose name I've NEVER gotten despite several attempts. Most if not all other employees have changed in the times I've been there, but he remains consistent with the bad service. You might see him working right up until you ask someone for a manager, and then he is nowhere to be seen for at least 15 minutes. If you're patient enough you might get him to take the place of the person you asked, though he will pretend not to notice you exist while subtly asking crew members what your issue is. He will often berate them in front of you to make a point and then solve the issue without interacting with you directly at all. I have never gotten more out of him than dirty looks and...
Read moreWalking into McDonald’s as an adult feels like stepping into a time machine. The smell of fries and that unmistakable sizzle from the grill take me back to being a kid, clutching a Happy Meal like it was the greatest treasure in the world. Back then, the Big Mac was a mythical thing—a sandwich so big, so bold, it was like a rite of passage. And now? They’ve taken that nostalgia and given it a new twist: the Chicken Big Mac.
The first bite took me straight to my childhood, but with a fresh, golden-crispy upgrade. The chicken patties are perfectly seasoned, juicy, and fried to perfection, like the McChicken’s cooler, older sibling. The iconic Big Mac sauce? Still a masterpiece, tying it all together like the glue of my childhood memories. Add in the shredded lettuce, pickles, and soft sesame seed bun, and you’ve got a sandwich that’s equal parts throwback and game-changer.
This McDonald’s nailed it. My Chicken Big Mac was hot, fresh, and served with a side of fries that were just as good as I remember—crispy on the outside, fluffy on the inside. The staff were friendly, the drive-thru was quick, and for a brief moment, I was 10 years old again, marveling at the magic of McD’s.
If you haven’t tried the Chicken Big Mac yet, you’re missing out on a trip down memory lane with a delicious detour. Five stars, two thumbs up, and a big thank you for making me feel like...
Read moreWhat is actually wrong with this place? Breakfast is usually pretty spot on, only had one mistake in the 3 months I've been coming by in the mornings after night shift. But grabbing dinner here tonight? A burger so sloppily made I'd have assumed my 12yo made it when he was 6. And so full of condiments it can't even be picked up without ruining some fabric, somewhere. I ordered a large vanilla iced coffee too, and got a medium without the extras I paid for. I drink coffee like I breathe air. I can tell when you dont put something in it.
I don't want y'all to 'make this right'. But I do want y'all to do better than this sopping wet, over sauced, greaseburger the next time I catch a case of the Stupids and come in for dinner.
Edit after I got home and attempted to eat it regardless: the top and bottom bun were entirely soaked in grease, so much so that it fell apart when I tried to pick it up, and a mass of toppings slathered in condiments plopped onto the clamshell carton, which was soggy already from grease. I don't expect anything fancy from fast food, but I do expect that the food I order, and pay you money for, to be edible at...
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