Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Napa

I’ve always loved Papa Murphy’s when you have a group to feed or quick filling dinner it’s the spot. Service is not always the greatest and today was no exception. Sweet employee tried to check me out after coming to pick up my phone order. She asked the owner for help applying my coupon. After she did the total was still a little high so I inquired as to the amount per pizza. I explained that I had ordered two of the pizzas because they were on special. The owner intervened and stated that it was a promotion so I could not have the special and the coupon . I have come in to pick up a special and another pizza using a coupon in the past but I would have been more understanding had the owner been a little more gracious. Honestly the additional discount was only a couple of dollars and he could have just waived it and explained NICELY which would have been the appropriate customer service but instead was huffy short and begrudgingly gave me an additional dollar off and walked away . I’m only leaving this review in hopes he’ll listen . A little kindness and patience makes a lifelong customer handling misunderstandings appropriately is the mark of a good businessman. After the hundreds of dollars I’ve spent here year after year I’m honestly put off of this place and all over a...

Stopped by because of the new calzone special because no was available to answer the phone. I was told sorry we are out! Gave another try and called this time to verify if they had calzones a week later, but I was placed on hold for 7 minutes and never heard back from anyone. I called again and was hung up on. I gave a last try and was put on hold with no one again caring that I was on hold to place an order or ask a question. 4th call someone answered I questioned them on calzones and again out! not going to give another try. Customer service is lacking and please don’t advertise an item...

If you can't wait and you want a great pizza that won't set your pocketbook back, I highly recommend to go to PAPA MURPHY'S on any Tuesday because on what I call Pizza Tuesdays you can pick up any pizza they make in the Large Size for about $14.00. In orderedthe Sicilian Chicken and it was a beautiful and tasty Large Size Pizza. Any other pizza place in the area would charge close to $40.00. It is a Take and Bake so you take it home, heat your oven to 425 and it takes between 14-16 mins for it to be turned into a beautifully baked and carmelized...