Domino's Pizza — Restaurant in Nashville-Davidson

Let's just say I won't be back to Domino's ever again had several times I've ordered from Domino's I've had issues and I don't know if it's with the generation or if it's just that in general of that that that chain of restaurants it does not matter I would think that if you're spending 30 something dollars plus and any given store I'm sure that they wouldn't give a damn what condiment you got from them but these people won't come up off of none unless it's for a specific type of bread breadsticks and a specific types of pizzas that's not the way it was doing they was doing it back in the day now what the hell's made the change I mean we got a horde the damn sauces and such now I'm sorry if I'm spending $37 from with y'all store I think I should be able to get the damn there exhaust or whatever sauce I want and they got the absolutely the worst customer service there.... Let's just say I will never patronize that pizza place ever again. I will go to any other pizza chain that we have around here in the local area before all ever go back to that...

The customer service here is absolutely terrible. Placed my order and advised by website of an average of 30 minutes until delivery. Confirmation email states 27-37 minutes. An hour later I still didn’t have my food so I contacted the location. First attempt they just disconnected the call. Second attempt they just say they are busy and haven’t even looked at my order and it will be at least another hour. They don’t apologise at all. Literally just say “well we’re busy” and then say “so do you want it or not”. When I said no because they can’t even confirm if it will be delivered in the next hour they just say ok and try the end the call with no details on refunds and still no apologises. This isn’t the first time I’ve had this exact same issue with this location. They don’t even bother to contact customers and explain that there’s such a huge delay. Last time I’ll ever attempt to...

We come to the area at least once a year and have ordered from this location more than once which is why it's not a 1 star. With our food order, we also ordered dipping sauces for multiple people. The food came andwe tipped the driver. Then we realized there were no sauces. Called the store where a simple apology would have been nice, but no such luck. They offered to refund the sauces or bring them back. We asked for them to be brought back. The driver knocked on the door and hung a bag on the handle and walked off. Again no apology. Had the store employee or driver had the most basic of customer service skills, I wouldn't be writing this review. We're in town for a week and we will use one of the other pizza options this week and on future trips. Store Manager, you need to offer some basic training...