I was visiting from out of town and my date and I decided to eat here. We were greeted when we entered but the girls faces at the front were not welcoming at all, they honestly seemed annoyed by us. We kept getting dirty looks from them the whole time we were there. We sat at the booth by the bar and at first our server, I didn't catch her name but she's a heavier set black lady with dreads or braids who works at the bar, she was ok, AT FIRST. We were asked what we wanted to drink, so we ordered two waters with lemon and my date got a drink. She brings the drink and just two waters, no lemons. She seemed to rush us to order our food, and instead of explaining to us that we could order from the tablet on the table (which i prefer not to do) she gets an attitude about us ordering an appetizer to start and says we can just put it in ourselves on the tablet which again i would prefer not to use. Later on, we eventually get our food, and my date asks for the lemons. She gets another attitude and brings the lemons out on a toothpick. Anytime I have asked for lemons with my water, they are placed on a plate or in a small bowl. I was irritated at this point because she's trying to be funny, As the dinner goes on, she just seemed to be more attentive and polite to people sitting around us i'm assuming her "regulars". Regardless, you offer the same service to people sitting in your section. It shouldn't matter if we're regular patrons or not. We could've chosen to eat anywhere else but we chose this establishment and we were treated poorly to say the least. I would give the food a 6/10, the bathrooms were clean, and the restaurant from what I saw was clean as well, I just did not like my service experience & I will not...
Read moreUnfortunately I have to leave a poor review for our belittling experience, We came in Monday afternoon 12/30 around 2 pm, with a party of 4. Our servers name was Jackie, it took her about 10 minutes to even come greet us and take drink orders. When we received our drinks about 17 minutes after we had sat down she came to take our food orders.We were deciding between soups or a salad, I had a quick question about the salads- whether they came as a personal side for each person or were in a bowl to share, as i couldn’t remember (haven’t been to an olive garden in years) she proceeded to cut me off mid sentence and almost yelled at me “SO WHAT DO YOU WANT?!”. My jaw literally was on the floor cause all I did was ask a simple question about salad portions. I know she saw how taken aback I was and didn’t apologize for being rude- instead she said “I understand you want to split salads but what do YOU want??” It was my little sisters birthday and it made for the rest of our experience to be pretty awkward. I’m only leaving the stars for the food and kind management (they forgot our broccoli on the chicken alfredo we ordered) but we didn’t try to correct it as we were trying to be in and out at this point. I want to also note that every single person in our group of 4 works in the service industry, my 2 sisters are servers, I’m a bartender, and my boyfriend is a sautee chef… we would never stuff someone as we’re all aware tips are how servers make their money, but we usually leave a 40-50% tip when we dine out and only left 20% for this specific experience. We didn’t want anything for free, discounts, coupons, etc. Were just upset with the experience :( Hope it will be...
Read moreThe food was subpar I ordered the never ending soup and salad. I never did receive anymore than just the one bowl of soup though or any refills on my drink as the only time the waiter came over was to ask me who the lady I was with was to me. (it was my mother) He then went on to talk about my hair dye, which I don’t know why because I couldn’t make the connection, and that my mother took care of me and that I should pay for dinner since I owe her with interest. He spoke very loudly about this and would not take the hint to stop he even pushed the kiosk towards me. Now I’m very appreciative of my mother but he doesn’t know us or anything because we had a gift card we were using so neither of us were paying but just the way he kept going and wouldn’t stop and would just stand there as if waiting for me to pay made me incredibly uncomfortable. It didn’t help that he did this to the table next to ours as well, it happened to be a table full of women children and one man. So the waiter went up to the one man and asked again very loudly if he was paying for everybody else and called him mr. money bags when the guy said he wasn’t the waiter got even louder about how he wasn’t paying for everybody else until the waiter just suddenly walked away without saying anything else. I honestly felt bad for that table because before they were having a lot of fun and were talking but after that happened the entire table just went completely silent. Eventually they all paid their bill separately and left without really saying another word. I can’t imagine how many people left this place unhappy just because of this one server when what I experienced only happened within an hour...
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