The Goat Germantown — Restaurant in Nashville-Davidson

Terrible experience! My wife and I visited the Goat with some friends for the first time. We had reservations at 7:00pm and were seated on time. The waiter gave us time to look over the menu as well as wait for 2 more friends to show up. We ordered quickly and with no issues. After 30-40 minutes, all of our friends had their food, but my wife and I were still waiting for our order of a buffalo chicken wrap, braised pork tater tots, and ranch nachos. Our waiter informed us that our ticket was lost and confirmed with us what we had ordered. We figured it shouldn’t take them too long to make our meals once they realized they lost our ticket. Our waiter stopped by multiple times and told us that the food is “almost done,” even at one point telling us “its only going to be another 4 minutes”. By 8:30, we were still waiting for our food. We even spoke to the manager, a blonde female, and she confirmed multiple times that the food was almost done. She told us that our food was going to be compensated, plus she gave us 2 $20 gift cards. We were very appreciative, and responded that we would like our food placed in a to-go box because our friends were already done eating. We waited another 15 minutes. We asked the waiter again about our food and she kept apologizing, telling us the food was almost ready. She told us that the manager was stressed because it was a busy night. However, we saw the manager hanging out at table with other guests talking and eating from their plates. Finally, the manager brought out my wrap, and then minutes later the waiter brought out the ranch nachos, but missing the tater tots. I told the waiter they were still missing. She stated AGAIN that they are almost ready. I feel that since our ticket was either lost, or never started, we might have been given priority of getting our food, as it had been an hour and a half since we had been seated. The fact that the tater tots and ranch nachos were listed as appetizers typically means they are prepared fast. We had to tap on the manager’s shoulder twice to remind her to get my wife’s food. Each time flippantly acting like she forgot. Our friend finally said, “we need the rest of our food now.” We watched her walk over to the kitchen, grab a plate of what looked liked tater tots, throw them in a to-go box, walked back over, hand us the tots, without apologizing this time, and walk away. We left the restaurant at 9:25pm. We were there from 7:00 - 9:25pm. We did not eat one bite during that time frame, we were lied to multiple times about our food being done, and missed out on enjoying a meal with our friends. I assume the manager hoped we would just give up on the food and walk out? But we CONTINUOUSLY waited trusting them that our food was almost ready. I do feel like our waiter was trying to be accommodating and she seemed sincere. However, the manager was not taking responsibility or leadership for the bad service. It felt like a practical joke or prank. We will never visit the Goat again. I am so frustrated I had to write a review AND waste more time! We were VERY patient with the waiter and the manager the entire time trying to keep our cool. Service like this should not be allowed to continue and needs to...

The Goat is a pretty typical corporate paint by numbers restaurant that doesn't try too hard and thus overall does well. First be aware that it's inside an apartment complex. The restaurant is owned by the property company and serves as a perk for the residents. The space is open, lots of high tops with comfortable seating for groups, a good sized bar with some TV's and space for a small band. There is often acoustic music going. The decor I'd call industrial farmhouse. Chains and metal wire light fixtures with barn doors All in greys and whites with twinkle lights. The food is standard elevated pub fair. Special mention to the farm house tots and braised pork tots. These are not your standard tater tots. They're fluffy deep fried pillows topped with excellent sauce an egg and tasty pork all waiting to be dipped in a decent tangy beer cheese. The pizza will feed two to three. Very thin crust and they cook them too long for my tastes but if you like your pizza to have a real snap to it then this is a good choice for you. I found The burgers to also be good but that's to be expected these days. Another excellent choice is the devils on goatback. Bacon wrapped dates that are sweet and salty great to share but you won't want to. Fleet street pub has the same dish but it's better here without the cigarette smoke killing your taste buds. If it's The weekend they do brunch starting at 10. Nothing special. Some flavored mimosa's a bloody Mary come on the drink menu. A lack of a two for one option any drink special or really any emphisis at all on Brunch really hurts. They don't even highlight the menu it's in the back of the normal one. The place was almost empty at noon on a Sunday and I can see why after getting our check. One drink each, french toast and huvos rancheros, was almost 70 dollars with tip for two. That's simply too much for what is not a very creative or large brunch menu. The French toast was quite dry and the rancheros overly salty. Potions were okay but you won't be taking left overs home. There were some cheaper options on the menu like a Hot Brown for $8.50 that looked tempting but I'd probably stick to the normal menu or better yet go to a place that's catering to the crowd. One really bright spot: everytime we have been service has been excellent, fast, friendly, plenty of people check on you. I've never had anything less than a great experience with the staff. Concluding: I'd go here to sit at the bar or meet some friends on a weeknight, but avoid the brunch or weekend nights for other more exciting options in Nashville. Unless that's what you are...

Went for late night (11:00) p.m. dinner. Well priced. 2 beers, 2 entrees, an app, and 2 desserts for 100 after 21% tip. The waitress killed it, she was fast and efficient. They dropped the ball at the end of the meal. We ordered 2 deserts to go. My girlfriend went and got the truck ready so we didn't have to pay another $13 for an hour of parking, although there were plenty of spots. The expo manager who is obviously sleeping with the assistant kitchen Manager brought 1 of our 2 desserts in about 10 minutes. No big deal. I asked the bartender in front of the expo manager if I had ordered 2 like I thought I did. She confirmed. I looked at my receipt and confirmed. The expo manager went back to the expo to get it working and then 20 minutes went by while she stocked ramekins and chatted with the staff and snacked and flirted with her boyfriend and finally enough was enough and I went to the expo window to confirm my dessert was working to which she curtly replied it was working and then another 10 minutes went by and I let the bartender (who i had tipped 20 minutes prior) that her managers suck and they must be baking the cake and that i had another 2 minutes in me to wait before the house could just keep the money for the cake. The bartender went to to expo window and bagged up the cake since no one else had the sense of urgency to do so. Got home and it was burned. It was just 5 bucks. But why sell a piece of crap for 5$, ya know? Also-no way I could sleep at night if I knew hospitality unprofessionals like that were running...