My husband and I walked into this place right after we left the visitor center a few doors down. Immediately, I fell in love with the look and love of the place. A reading corner with books, games, and stuffed animals provided?? Heck yeah! A piano for the musically able and a dragon for soaring above the heights?! Be still, my beating heart! The young lady who took our order was friendly. There were two others there, a man and a woman, but I'm not sure if they were employees. The menu is extensive, and the pastries looked yummy, though we didn't partake in those. I got the large Earl Grey milk tea, and my husband got the hot latte. The young woman spilled some of the tea while making mine, which had me wondering about how it would affect the taste, and she put boba in it without asking me. I'm familiar with the process because getting milk tea and boba tea is a common thing with me and my daughter. I've never not been asked before. When I took a drink of the tea, I got a mouthful of the boba, and I confess to being completely grossed out. She said she put the boba in because most people like it. She offered to remake the drink, and I accepted it. She "strained" the ice and boba out of it, put the remaining liquid back in the cup and re-iced it. To me, that isn't remaking a drink. I took another drink of it and it tasted like bland milk with a strange flavor in it. It had no tea flavor whatsoever. The man sitting at the bar asked if it was okay, and I told him how it tasted. He seemed very blasé about it and said nothing further. As I walked out of the shop, I took another drink and got more boba. After I spit those out, I looked at the bottom of the cup, and there were 3-4 more still in there. I asked my husband if I could have a drink of his latte to get the slimy feeling out of my mouth, and his latte tasted exactly like plain old drip coffee. I looked at him, and he told me he didn't have it remade after he saw what the woman did to my drink. The woman was talking and laughing with the couple sitting at the bar the entire time she was making our drinks, so I'm assuming she missed some steps, or maybe she's just not good at her job- I don't know. As cool as the store is, I see no reason to return and spend money on worthless products. Our drinks were tossed in the first trashcan we came across as we returned to...
Read moreThey do not have beignets or even think that beignets are served in Natchitoches. I was looking for beignets so did a google search for them around us in Natchitoches. This coffee shop was the first that came up, so we headed over there and my wife walked in and asked if they had any. The employee very rudely laughed at her and told her she wouldn't find any in Natchitoches.
I don't blame this establishment for not serving beignets since, as the owner pointed out in reply to my review, they are not allowed to use a fryer in their location. I gave them a 2 star review for being rude. We got our beignets and our coffee at another establishment in Natchitoches which was much more friendly and will receive our business the next time we are in...
Read moreI was disappointed after visiting Story Brew Coffee. The staff seemed to have no interest in getting drinks out in a timely manner. I waited 28 minutes for a simple cold brew coffee. I watched one employee do everything possible to avoid making drinks. I wasn't alone in my wait time misery. Most customers had a similar experience. While I'm sure this cafe is a relaxing place for friends to gather, on this day there were small children being allowed to bang on the piano. This made it difficult for patrons to hear their names being called. Once I received my coffee I was disappointed in the taste. It was lacking in flavor and I ended up just trashing it. Maybe it was an off day. May try again next time...
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