Every time we've been to this Denny's they've gotten something wrong with our order! We ordered online for pick up and we didn't get what we ordered at all and there was a container of what looked like deep fried burned balls of brownies, and brownies weren't on the menu. It took 3 days for the manager to return my call and almost a month to get the refund he offered.
We decided to eat at the restaurant and I ordered the eggs Benedict with soft poached eggs. When I ordered I asked if the cooks could do soft poached eggs, the waitress asked them before she took our order and I got eggs that had a solid yolk so I sent them back. And got them back exactly the same. I told the server to tell the cooks over easy was fine if they were too busy to time a 2 minute poached egg but the cook said it wasn't a problem - and I got hard over eggs. By this time my friend had finished his meal, we'd gotten the to-go for my husband and I had sent mine back 3 times. The MOD decided to give it a shot, despite me saying that I just wanted it taken off the bill and I'd share my husband's meal at home but she said she'd just box it to go and I again said over easy if poaching was a problem. We got home and my husband decided he wanted the eggs Benedict instead of what I got him and sure enough, the eggs were hard over and the yolks were hard all the way through, but he likes his eggs hard so not a problem for him.
I ordered a club sandwich with the bacon crispy - it looked like it had barely been cooked. My husband ordered a cheeseburger with grilled onions and no pickles - he got raw onions, no cheese and a ton of pickles. We both ordered Grand Slams with sausage, no bacon and easy over eggs for me, scrambled for my husband - we both got scrambled eggs and burned bacon. I keep saying we'll never go back but there aren't a lot of options for just regular food that isn't fast food so we keep going and having to send something back. I swear it's become a game and the cooks are just messing with us at this point! LOL
We've had great servers every time we've either eaten there or gotten something to go but we've never gotten what we've ordered from the kitchen. If it wasn't for how great the servers are, we'd just go to IHOP in Joplin when we want breakfast but don't...
Read moreOk, so, I went to Dennys in neosho and I was horribly disgusted. When I got there The waitresses were nice and it was busy understandably, it is Saturday, however, they don’t allow food or drink of ANY kind from outside, i has a water bottle cause I’ve been dehydrated and they got onto me about it. Ok, well, I put it away. Next The menu is new so I looked around to see the “New” prices, for 2 to eat, your looking at 30-40 bucks! It was $27.98 and that was with a 20% discount!! So anyway, when I ordered my food The waiters kept asking me biscuits and gravy or bread?, to which I responded B&G, then she asked jalapeño?, to which I said, sure, then she asked, “salsa and sour cream?” I said “salsa”. You’d think, cause I thought, that all that would come with a dang Philly Omelette… nope each one of those things was .99 or .89 cents!!! If your going to all someone about all that make sure they are aware that it costs $6 extra!! Anyway other than being lied to about the sides in such a nice way, The waitress brought out my water no ice with lemons in it, i did not ask for those. The B&G tasted so bad I almost threw up after taking one bite, they used to be my favorite 😭😭. The salsa came in a tiny side cup, for an extra dollar!! Which I didn’t even know I was paying for??? Till I got the bill! My friend ordered pancakes with fruit on them and the fruit was rotten!! The pancakes were 50% smaller and the price was 1/3 more expensive!! I understand inflation, but that experience was WAY beyond just inflation, that was downright horrible, i won’t be coming back. I hope y’all’s experience is better than mine was. Oh to top off this review, i went to the men’s restroom and the entire floor was covered in sticky pee and I did my business and grabbed some paper...
Read moreI chose Denny's because they usually have decent food, and I was in a town I don't often visit. The hostess was great, but after that, it was downhill. The waitress took 10 minutes to take our drink order because she was chatting with friends. I finally got her attention, and she acted like we were bothering her. Finally, we got drinks, then placed our order after confirming it twice to make sure she got it right. I ordered two eggs over medium, hash browns, sausage links, and toast. My brother got the Grand Slam with two eggs over medium. Finally, we got our food; the eggs were over easy, and the toast wasn't even toasted. I asked her if they could remake my eggs; she said no, so I asked for a separate plate to remove the eggs. You would have thought I asked for a miracle the way she acted. Finally, I got a separate plate, but the hash browns were cold and flavorless. On a good note, the sausage links were great. We never got drink refills she never came to make sure we were okay and didn't need anything. Finally get ready to leave had to wait 10 min to get our check mind you it wasn't even busy maybe 5 tables. She tried to add a tip to the total which I wouldn't of minded if she was a good waitress or a decent one . I refused to add a tip for bad service. I wouldn't recommend eating there ever again. I called the owner they said they would look into it and call me back . Needless to say I will NEVER be going back . I'd rather take my chances at a small hole in the...
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