Carnegie Cafe at Tropicana Laughlin serves up a great breakfast, even late in the morning. Stopped there again yesterday, almost noon for breakfast. It's not my first time there and won't be my last. My only negative thing to say is they could use more staff (like many places), but those employees working, do a great balancing act and provide a good meal experience.
When we arrived, the cashier/host was busy at the counter, but she reached out and told us she'd be there shortly. We were seated a few minutes later, and by that time, a short line had formed behind us. Good timing for us. Our server Eva took a few minutes to get to us, as she was busy with several tables. But she arrived and greeted us like her only table. Efficiently took our order and scooted off to another new table.
Breakfast arrived several minutes later, served up by Eva again, and landed on the table our complete, and correct meals. Even remembering the peanut butter. She chatted a short minute to make sure we had everything while again making it seem effortless.
Breakfast of Corned Beef Hash & Scrambled Eggs, along with an order of their American Style Breakfast for my mate was hot, prepared correctly, and a healthy portion. It wasn't the first time I've had a perfect breakfast at Carnegie either. Good job kitchen staff - you usually get left out.
The staff was busy but got around to all their tables as best they could. And while I'm sure there might have been a couple people that weren't patient, I thought the whole place did a great job from start to finish.
I also want to point out Amber. I believe she is the manager/host. I've had interactions with her a couple times that I've been there. She's always been friendly and accommodating, going above and beyond, even running to the bar for a couple of Mimosas, because the server was just too busy that day.
Thanks to y'all. See...
Read moreWe are here staying for the weekend last night me and my wife where having a great night playing slots drinking celebrating my bday here at Tropicana where we are staying so it got late we got hungry and decided to go to this restaurant late night.. the hostage was great we sat down and it took about 15 min to even get attention mind me it was late night only 2 servers so we waited finally we got attendant we order the food and drinks.. first red flag she got my wife's drink and got me water when I ordered a soda didnt say anything we just keep in mind there was only two servers so we let it go and waited to she came back around to ask.. and this is where it gets intrested we waited for about an hour and a half and not ones did the server come around to check on us we where getting frustrated specially on my bday to end the night like that.. so we had a couple sat 30min after we where seated and ordered.. they got there food me and my wife looked at each other and where surprised so that's when we got upset I called the server named by jess so guessing her name is Jessica from the start she wasn't welcoming in anyway I asked her why did the couple next to us that sat and order 30 min after us and we been waiting for an hr and a half recieved there food before us she just looked at them and here comes the good part she just put her hand and shoulders up mumble something and just walked away like if she could of cared less.. maybe she was having a bad day idk but there was no reason for that and how we got treated there specially on my bday very very disappointing.. I can't rate good as we never got it this rate was for the horrible experience we had will not go...
Read moreI had a very disappointing dining experience. The prices were exorbitant, and the quality of the food was unacceptable. When we voiced our concerns, assistant Manager Bob's response was dismissive and rude, saying, "What do you expect? It's crap casino food at a casino price. You had a menu, so pay your bill." A children's meal consisting of three chicken strips and fruit cost $23, the waitress noting that it had to be rung up separately, while my Tex-Mex bowl, which was essentially microwaved rice and peppers, cost $15.99. My husband's burger, a frozen patty with stale bacon, and four onion rings cost $20. Only the fried food was palatable. The rest was literally trash. The whole bill amounted to $70 without tip. The only reason this gets any stars is because the waitress warned us that management does not care and did everything she could to make the experience better. Absolutely the worst expirence ever we have reached out to ceasars corporate to have a resolution to such an absolutely disappointing expirence and any manager that can't even stand behind the food coming out of the kitchen needs to be finished working in a restaurant and or service industries we have organized events here several times but if ceasars can't stand behind it's restorants they should shut them down !!!!! We left and went to in and out next door way better...
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