Starbucks — Restaurant in Nevada

This Starbucks is TERRIBLE!! Every single time I come here there is a HUGE LONG wait and the lines in the drive through are VERY long and time consuming. Then we receive attitude every time. The managers don’t care if they mess up the order and their response to everything is “we don’t have that at this location” every time something is wrong or missing and their too lazy to make it right. I have not been able to get the two drinks I always order quite a lot due to this response and when I order their oatmeal with fresh blueberries I get the bags of dried blueberries every time unless I go in and make them fix it. Half the time they will with an attitude the other times they just say we don’t have fresh blueberries here. When clearly they do. The sign of course says FRESH blueberries, just like every other Starbucks. Also if you wanted the cloud macchiato or the Carmel ribbon crunch, you might as well go somewhere else; because “we don’t have that at this location”.... Errr, it sucks because I live right down the street and was actually excited when I heard they were going to be so close. Then I get the dud of all Starbucks in my backyard. THANKS SILVERTON FOR THE OLD WET SOCK OF...

Yes, this is the largest and aesthetically most appealing Starbucks I've ever patronized. It may even be the most comfortable. For those reasons only it gets two stars. But, that's where my positive review ends, and my negative review begins. Silverton Village Starbucks is not a corporate store, and as such, don't have to follow the requirements of corporate-run stores. What this means to you is no free second cups of coffee, no acceptance of Starbuck points, higher prices for almost everything, and generally unpleasant service.

To make matters worse, they probably don't pay as well or treat their staff as well as corporate Starbuck stores. Translation; the service is awful, the drinks inconsistent, and the overall vibe here is terrible. And when the "Silverton Police" (security guards) show up looking and staring at everyone, you are made to feel like you've done something wrong and have to defend yourself. I'm an avid Starbucks goer, but going here isn't going to happen with me any longer. No picture here, because I don't want to give them the slightest...

Visited here daily during our stay for our caffeine fix. Since I didn’t catch their names to give them a shout out, I’ll mention specifics, but there were two gals working there on the evening of 12/7 and they were awesome! They were sweet and very helpful to answer all my silly questions. Service as a whole was great, they are fast and the coffee/food came out fresh and delicious every time. I think if they opened a little earlier they would have a lot more traffic. My mom was in line with a bunch of other people right before they opened because none of them knew they didn’t open until 7. So extended hours would be convenient for the early birds but I get it. Glad this location is here so you don’t have to drive far to get coffee...