Awful awful experience! Really bad customer service. Male bald bartender very rude. Accused me of not paying the bill after I handed him 100 dollar bill for the tab and then a 10 dollar bill on the bar as a tip for a 40 dollar tab! He threw the ten dollar bill at me! I told him to check the cameras. He said he didn’t have cameras there then took a picture of my license plate. I went to the police station immediately after in the event anything comes of this. I am NOT a person to not pay my bill. I was there wit friends and we always rush each other to the bill as to who is going to treat who tonight! I asked the bartender for change back from the 100. He thought I asked just to break the 100. I did not count my change and left the 10 on the bar so that part is my fault for not counting my change, but the way he handled it and threw money at me and calling me names was so unprofessional! I asked to speak with a manager or owner and he said they were not there. I asked for their contact information and he started to give the number and then said no I’m not giving it to you! Ruined our night completely. We had the 10 at the end of the bar for quite some time as we were just talking and laughing. In fact I had even made a comment to my friends that I didn’t think he deserved the 25% gratuity because he was so inattentive and nonexistent, but I left it anyway. We didn’t run out of the bar to escape a bill. We parked both of our cars at the very front of the entrance and when he came out yelling we were both just sitting there in our cars. No spinning tires to escape, no running out, nothing. So distasteful. I would not recommend this place ever. This is my second time there and my second time for poor service. The last time the bartender was just inattentive and the food took a long time both times. I literally just go there for their buffalo chicken dip because that is actually good, but not worth being treated so poorly! Very disappointed. Cannot...
   Read moreThey turned me away because they said they did not accept my Canadian ID (despite the fact that 3 of my cousins who traveled with me from Canada were already in there with just their ID). Regardless, i turned around got my passport as instructed & came back about 20 minutes later. By then there was a bit of a lineup & apparently they were at capacity & weren't letting people in, despite telling the young ladies at the front of the line that they would just have to wait for 3 people to leave... i went to the door & advised the doorman that i had come back with my passport, to which he replied "i never told you to do that, now close my door". I was absolutely stunned! My cousin and i were ready to leave when another one of our family members convinced the doorman to let us in... then the doorman proceeded to ask if i had my passport, i replied "yeah, i showed it to you right before you claimed you never told me to go get it"... the rudeness continued until we were inside the bar. Once we got in, we were met with sticky floors & rude bartenders.
I've been traveling to New Bedford for almost 20 years & have never been treated so poorly until now. Extremely disappointed. Will never step foot in this place again. Please don't give this place one red cent of your hard...
   Read moreI really tried to be nice and be reasonable but they still blocked me. I have a mom who's very sick and has ALOT of health problems. It's 1am and I'm with her right now trying to figure out she's going to get some sleep between the drunks yelling and loud music till 2am. Her health isn't getting any better and she's not getting any younger. Poor thing is very tired and can't get any sleep Thursday - Saturday. I really tried to be cool about it but it only seems to get worse with this place. It's bad enough seeing the amount of people that go in there swapping bodily fluids with covid the way it is today. I know for dam sure there's a few drunk driver leaving there EVERY NIGHT too. I really have tried to be cool with this place but you guys are careless and childish and need to do something with that place cause it's making my mom's health difficult and that's a big issue. I want either considerate times with the loud music and people or I'm going to do literally everything I can to get that...
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