Pollo Regio — Restaurant in New Braunfels

This place just opened and we decided to stop here on the way home from San Antonio because we wanted to try this place. I had ordered a quesadilla, flauta plate and Carne Asada plate, as well as a 1/2 chicken meal. First of all, the service was excellent. We did have to repeat our order at least 3 times, but I had figured it was because the place was new and the guy working was probably new as well. The inside of the store was empty. I think it was because most folks did not even know it was open, as we were leaving with our food, you could see people filing in.

The chicken flautas were good. They gave you plenty of flautas. Most places would usually put 2 or 3 on the plate. This place gave you 5. They were not greasy, or tasted like the oil should have been thrown out. I did appreciate them putting them into a separate container and keeping the rice and beans separate. The quesadilla was also good. They had prepackaged all of the condiments separately, which was nice. I was a little disappointed that you could not just get a 2 piece chicken. You had to get a 1/2 or whole chicken. My kid ended up saying he was going to take it for lunch the next day. I am not sure what was going on with the rice. It had an almost "burned" taste to it and had a "funky" aftertaste. I ended up throwing all of the containers of rice away in the trash. They did give us charro beans. They were ok. It would have nice to have a 3rd option of black beans instead of only charro or refried beans. When I ordered the food, the new guy never asked us what kinds of beans we wanted.

Overall, it was a good experience. I did think the places were a little on the pricey side. The 3 plates cost me over $60. There is another chicken place smilier to what they offer we like to go to and it is no where near $60+ dollars for 3 plates. I might give them a chance to work out the kinds with their service and food quality before I give them another shot, but enjoyed...

This would've been a 5 star rating. The food is great. My boyfriend and I ordered our food. Our order came up to $35. So my boyfriend looked at the receipt and they charged us extra for every flour tortilla I got in my plate. Which comes with what I order. I ordered 5 street tacos. It was $15.39 to begin with. So if I order tacos that should be included in the meal plate. But he charged me an extra $6 because I said flour when he asked for corn or flour. I don't think this is right. If I'm ordering tacos they come in a tortilla. How else would I eat a taco. So I feel taken advantage of. They didn't mention this at all. So I won't be going back here. ALWAYS GET YOUR RECEIPT WHEN ORDERING FROM PLACES LIKE THIS Because THERE IS NO TELLING WHAT THEY ACTUALLY CHARGE US FOR. I had another similar thing happen at a taco truck on 46 parked at Daddy's sam car wash. I ordered 2 tacos and gave her a $20 and she only gave me back $7 . I went back and asked her for the receipt and sure enough she tried to get me for $5 . I confronted her. I even tipped her before I knew all this in her tip jar. SO BEWARE OF YOUR MONEY AND THE Amount YOU SPEND. GET THE RECEIPT AND CHECK IT. THERE IS NO TELLING HOW MANY PEOPLE THEY...

I got the loaded nachos and extra cheese sauce. The chips by themselves were good. Nice and warm, seasoned, and free with purchase of an entrée. However, the nacho cheese was that can nacho cheese you buy at the store, Ricio cheese. I never really liked the taste of that cheese. The older I got passed high school. It has like a chemical,sweet taste to it.

The refried beans were extra running to me. On top of the chips were extra greasy due to the asada meat (I'm assuming) and chemical cheese combination. I couldn't finish it.

My friend got a chicken quesadilla and told me she didn't enjoy it because the cheese taste over powered the flavor of the grilled chicken (which she also thought the cheese tasted like Ricio).

I will say my pineapple Agua Fresca was good and was the only thing I finished.

So, for the loaded nachos with asada, medium cheese sauce, large pineapple Agua Fresca, chicken quesadilla, and large fountain drink, it came out to around $45.

We tried a new place, but price wise, it was pretty expensive and highly likely won't come back unless it is to just get a pineapple Agua...