Wendy's — Restaurant in New Milford

Yesterday, July 8th, I stopped here to grab a Dave’s Single Cheeseburger with everything except ketchup and mayo… I placed my order at the drive thru speaker and was to that I can come to the window and that I “should be all set”. If you read this far, and noticed the ratings, you could speculate that my burger had ketchup AND mayo on it. Well, you would be correct. Way to ruin a burger. When I am working, I have just enough time to stop at a drive thru and grab something quickly, not to go back after I am down the road biting into disappointment, disguised as a cheeseburger. When I first looked at it (as in attached photo) I did not see any condiments. From there, on my first bite, I realized someone added the ketchup. A few bites later, while suffering from the ketchup, I found the mayonnaise section. I ate it and it was Lousy! After all this, if & in case you’re still interested in going here, just realize the exit from the drive thru is a bit awkward. Back to the yuck burger: I don’t know who goofed, either the female working the drive thru (didn’t enter the information) or the person that made my burger (failed to follow instructions), but someone stinks at their job. Fumble!! You only get one chance to make a first impression and you choked. It will be a long time until I return to this location. By then, it will probably be a whole different crew… FYI, I hate ketchup and mayonnaise on a burger. Ketchup is bad enough, but mayonnaise on a cheeseburger… sick Most Wendy’s locations can handle leaving the ketchup and mayonnaise off when asked. I like Wendy’s a lot, but would love it if the Dave’s Single Cheeseburger didn’t automatically come with ketchup and mayonnaise… for...

Ordered a number 7 combo, big bacon classic with medium fries and a drink. On the menu it says 11.99. My total was 14 something. I had to pull around to wait for the burger and was a little confused on the price so i looked at my receipt and it said double big bacon classic, not what i ordered and it wasnt on the menu in the drivethru under #7. I checked on the app to make sure it was correct, added everything i just ordered and it was around 12 someting, a double is a 1.70 more. I went inside and told them im sorry i didnt order a double, i just ordered the single like on the menu and the girl said oh we just always put it as a double unless you ask. It wasnt mentioned at the speaker when i ordered so im not sure why they’d just assume i want a double. Why would it be a double if its advertised as a single? Theres not even writing underneath it saying a double or a tripple is even offered. Im sure its not the girls fault, must be some greedy manager or owner that’s forcing the employees to upcharge customers in hopes they dont realize and think they got an “upgrade” for free. No one apologized to me besides the girl offering that explanation, i shouldn’t have apologized it wasn’t my fault, I ordered what was on the menu. I felt a little silly going back in over a couple of dollars but it just didn’t make sense that a normal burger with fries and a drink was almost 15$, especially from a fast food restaurant. I dont normally order wendys but this experience is definitely going to not make me want to order...

I thought I'd try their highly regarded baconator breakfast at 10 a.m..To set the conditions; Since Covid restrictions are in place thus no customers inside. There was one other vehicle in the parking lot. I ordered and drove to the window. The bill was $8.47 for a baconator sandwich, fries, and coffee. I was told to pull up to a stop sign and the order will come out to me. Several minutes later, a man handed me my order. I pulled into their side lot and check the order. No straw for my ice coffee. Back to the window. After that, I went to open my "baconator" only to find a single egg on a croissant roll. No sausage bacon or cheese to be seen. So...trip 3 to the window. Finally the correct sandwich, but with extra fries and an apology. I get sometimes it's tough with a busy restaurant, but I'm doing 3 laps around a joint that can't handle two customers! I pulled up to the other customer and asked him if his order was correct, or maybe if it was perhaps a switcheroo with my order. His answer was "nope". I won't be back for while Wendy's. Clearly this place isn't ready to serve breakfast, and for the price and time needed at Wendy's, I'll take my business to the...