3 Giovani — Restaurant in New York

Food was AMAZING! Ambiance is cozy and selection of wines is good too! But they overall could use a lesson or two on hospitality…

I went with a friend, two of us, had called 2 hours prior to reserve and they said yes but when I showed up they said it had been a mistake and they had tried calling (but we were getting massages and missed the call)

Anyways, they improvise a table in the corner of the restaurant and get us seated after couple of minutes waiting… I look at the menu, choose two appetizers and a bottle of white wine to start and 20 minutes after ordering the server finally comes back and when I try the wine I realize it’s very, very hot (they forgot to put it on the fridge) and even though I love this particular bottle I had to reject it and choose something else because (they didn’t know it yet) but I had already planned 2 other courses (pasta and meat) and I wanted to enjoy them with another bottle (red of course) a beautiful Amarone I had already chosen👌🏻

I tell the server to bring me a different wine, this time is perfect so I take it and then when she goes to the manager to tell him the situation he blows up at her, gives her a very bad attitude and turns noticeably frustrated and annoyed…

Right after he comes at our table, with a passive aggressive attitude and a piece of paper and a pen and ask me: Ok, what do you want? (Like if we were confused or we had caused the issue on the first place)

Listen Sir, couple of notes:

1.If you take a reservation by mistake (you deal with it and cover up your error and you train you host staff better for the future)

2.You never give back attitude to the guest (unless they are total asholes of course)

3.You never scream like that at your staff and even less in front of guests (mistakes are always going to happen when you are working with “people” and for “people”)

4.If the house makes a mistake (like not putting a beauty like that Roero Arneis from Mr.Giacosa himself in the fridge) then the house should try to mend it (not give bad attitude to the guest instead😂)

5.Teach your staff to be honest with the guests, there’s nothing wrong with saying: “apologies but the wine you ordered is not in the right temperature, would you like us to chill it and serve it in a bit or would you prefer something else?”

If I was told that yesterday I wouldnt had even left that poor server girl open that bottle and would choose something else.

You never know who you are serving, I’ve been a decade in this industry and love it with all my heart! Im AGM of a Michelin starred restaurant⭐️Im a foodie and a Somm! I like to enjoy 3-5 courses when I go out, I love great food as much as I love great service, Im a good customer and an excellent tipper because I enjoy this industry on both sides…

All you are missing is authentic warm hospitality and you’ll have a perfect place✨

I hope this helps,...

From the moment I walked in at Tre Giovani I knew this was going to be a great meal. The owner casually greeted us as we entered and then came over to advise one what we should order.

This was where the genius came into play. The owner a.k.a Reggie, asked us what we were in the mood for and then rattled off a couple of favorites as a recommendations.

We went with the Latina salad which was bursting with color from beautiful avocados, asparagus, red onion and tomatoes with a delicious olive oil and lemon dressing that has the perfect amount of acidity to highlight the veggies. We knoshed on this as well as the house bread which was served with an inventive tomato spread. Truly original stuff.

We then got the main courses which were impressive to say the least. First was a mushroom ravioli with a divine cream sauce, a linguini pasta with a tomato based sauce and shrimps with vegetables as well. Both pastas were executed with perfection and remained al dente throughout the dinner! Amazing stuff!

Finally we topped it off with a branzino, filleted at the table by the owner himself. We did not expect to be in for such treatment! The branzino was served with a light olive oil dressing and the fish was fantastic, cooked just the right amount and really fresh. Perfect end to the entrees.

I want to write about dessert but I'm getting too hungry!

The final verdict is go to Tre Giovani and you will be taken back to a time when good food and service were top priorities and where the food is executed in a traditional fashion with stellar...

Very disappointed not sure if the ownership changed but the man at the door was very rude I been coming to this restaurant for over 30 years always had the best experience .

Since I moved to Connecticut coming to nyc is like being a tourist lol My son and his girlfriend and my self we were visiting Washington square park I decided to invite them for dinner knowing/hoping to have nice Italian food as I remembered.

As I approached the front door of the restaurant a man came up to us he sounded like he was working for Saks Fifth Avenue selling perfumes . Asking me if we have reservations I replied, didn’t know I needed one as in the past we never needed one or if they were busy They would always assure me of how long is the wait.

He rolled his eyes and said well I can’t help u . I was left standing there speechless. He came back and said did u not hear me I have no table for u . I ended up leaving feeling very sad and taking my son and his girlfriend to a different restaurant. They obviously will never se me at they facility ever again. If they did change owners it’s very sad Because this place been in existence for over 30 years while I lived on Broadway and Bleecker.

With that attitude, nobody will buy his perfume/ people will stop coming to 3 Giovanni This is a direct message to the little boy in the front door. Be nice u never know who might be at the door steps. One bad review in the magazine could...