Would have given all stars as the food, the service from the front house crew and the back was great. The location is easy to reach and I availed the valet parking on a weekend and most of my guests parked by themselves as the valet crew qas super slow parking and bringing back the cars. Good atmosphere and good size hall for 180 people to move around very comfortably. NOTE to the owners would be to watch out for their manager who is a schemer and changes his words everytime we called in to confirm table cloath, hanky and other querrys about amenities. The manager won't let us in before an hour from our party as he said it take only 20mins to decor a room like that. Not sure he ever worked in F&B industry before this which he claimed he did. Secondly at the end of the party when it is time to pay the remaining amount I have my cash ready as he said he insisted cash, and he breaks the news that he did not charge me for the service charge and the front staff that worked won't get paid so he wants me to put in another $480 on top of what is owed. The total package was set as per menu, guest amount and service charge initially and after the initial deposit the natural process is to clear the remaining dues. No place in the world holds off on the service charge until the end of the party as that's deceving, i know it for sure since i grew up in family that owns multiple 3 star hotels back in the country.
Again to the owners, take action before your business and reputation gets hurt because of one man who is always scheming to get a little extra money for the business or his own pocket that I don't know. Also please work on your HVAC system as the hall does get quite hot at times...
Read moreAgra Palace in Queens, New York, is a culinary gem that never fails to impress. My recent dining experience there was nothing short of extraordinary.
The moment you step inside, you're greeted with warm hospitality and an inviting ambiance. The decor is tastefully done, creating a welcoming atmosphere for diners of all kinds.
Now, let's talk about the food – it's a true culinary journey. Agra Palace specializes in halal cuisine, and each dish is a masterpiece. From the rich and aromatic curries to the perfectly grilled kebabs, every bite bursts with flavor. Their biryanis are simply exceptional, and I can't get enough of them.
What truly makes Agra Palace stand out is the passion and dedication of the staff, led by the owner, Tharek. Tharek's commitment to providing top-notch service is evident from start to finish. He's not only welcoming but also goes the extra mile to ensure your dining experience is memorable.
Whether you're looking for a cozy dinner for two or planning a special event, Agra Palace is a top choice. Their catering services are equally outstanding, making any occasion a culinary delight.
In conclusion, Agra Palace is a must-visit for anyone in search of delicious halal cuisine in New York City. With its fantastic food, welcoming ambiance, and attentive owner and staff, it's a place I wholeheartedly recommend to friends and family. Dining here is always a memorable and...
Read moreIt’s a good sized and nice looking place to have party but I am NEVER returning to them EVER AGAIN !! Food was good. Servers was well behaved . However, the management needs to be more sincere about clients request . The Manager named Mamun was giving us the best service until he got paid $$. But I didn’t like that he was rushing us through out the whole party ! There was so much left overs as some of the guests were no-show. Another 20-25 people could easily eat. But when we asked he only packed us food for 5-7 people and lied saying he threw out the rest in garbage . When I asked one of the server , they were looking at each other with guilt in their faces and asked us to make a request to the manager . I think they save food to serve the next party . I feel bad , that some of my family member had to eat pizza when we came home after the party as they didn’t pack enough food even after making multiple requests. Manager Mamun kept pushing to add more guests as they get paid per head, and also told us that we can take the left overs if anything. But he failed to meet his words for sure . Also, there was no Lassi served as promised earlier.
Hope this review helps the owner and management to make better choices in future . Please don’t loose your customers for immature choices like...
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