Asian Bay — Restaurant in New York

Ordered from them on Seamless and left a review on there... but needed to update my review and Seamless won't let you. Ordered spring rolls, fried soft shell crab, and drunken noodles for lunch from them. The spring rolls were delicious... but the rest was DISGUSTING!!! The crab was inedible. I took one bite and had to throw it away. In addition, for $5, the should have given more (although now I'm glad they didn't). I tried to choke down the drunken noodles but they were horrible! They were very bland but were advertised as spicy. I've had drunken noodles at many other places (it's one of my favorite dishes) and they are supposed to be spicy. They gave different meat options and I chose the veggie and tofu one... but there were no extra veggies. There were hardly any veggies and the noodles were so oily. After trying to eat it, I could feel my stomach turning and had to throw it out. But I would have left it at that if, when Seamless called them to give me a partial refund, they hadn't only approved for me to get $4 back... $4?! The total cost of the order was almost $20 and all I ate was some spring rolls. Poor customer service and...

I recently ordered sushi for pick up and noticed they hired a new sushi maker, I did notice he was learning but I don’t mind mistakes so when it wasn’t made right and by this I mean the rolls were barley holding together and it came with 4 pcs. I gave them a chance to redeem themselves since the guy was new and it was only one order that came out bad asked them if they could remake it and even texted them a picture of their mistake. UNFORTUNATELY the women laughed so hard on the phone she got her sushi maker on the phone as well and even insulted me saying if I am stupid because the way the sushi came it was normal. I told them how it barley kept together and when picking them up slowly how everythinggg fell apart I kindly asked her to be considerate and not insult me but anyways, they blamed it on me not counting right which doesn’t make sense since hypothetically if they were stuck together as one wouldn’t it have shown once...

I have frequented this restaurant often, and ordered delivery from them plenty of times.

There has been a consistent decline in the quality of the food and service. I avoid giving them a one-star because I remember there was a time when their food and service did not hit such rock bottom.

The restaurant's choice of deliveryman reflects very poorly on them. Their deliveryman is openly hostile and treats your delivery with negligence. Nine times out of ten, my food arrives in scrambled condition. The soup is spilled, the sauce from various foods is leaked and mixed together. It's a mess to look at, and even a bigger mess to eat. The deliveryman is rude, to the point of hostility, as if he hates his job. It is no surprise then that he so grossly mishandles the food.

There are plenty of better restaurant options in this area. I recommend avoiding...