Burger King — Restaurant in New York

If i could give this place Negative one star I would. First off the place needs a refresh. The soda machine on the left doesnt work but ice does come out. The second soda machine works but no ice comes out but soda does. The labels are missing, they are sticky. Machine needs to be throughly cleaned as there are darker parts in the bottom of the drains, is it mold? Who knows maybe. The place overall could a good make over. The worker, one Bangladesh guy and an African young lady were extremely courteous, helpful and friendly. Food wise, I ordered the tacos and they were horrible, dried caked up beef or I think it was beef at least. The shells were very hard that I cut my rear gum biting into one. I would NOT recommend the tacos. I also ordered a chicken sandwich and the cheese looked like it fell on top of the chicken by mistake, it wasn’t even melted. This place needs a franchisee rep to come over and see what’s happening. This place many years ago, maybe 10, was pretty good but it has just gone downhill, maybe a cliff more like it.

Update October 2024

The place has barely changed. Soda machine was finally removed. This place is not like your regular burger king it seems to lack that standard burger king feel. I ordered whopper and a chicken sandwich, the chicken sandwich was definitely stale and old. Manager actually exchanged it for a “better” one but it still had a tuna like taste I had to chuck it. Whopper was fine along with the fries and nuggets. Ordered a lemonade reddish in color and i thought i was drinking some sort of acid. That was also exchanged but the manager insisted this is normal, i worked in the food industry and its NOT normal. A worker was very helpful in helping me out.

This trip reminds me not to come back here again. Visit the metropolitan ave burger...

I’ve lived in this neighborhood for over 20 years, and only until recently had the service here been terrible. The food is sometimes incorrect. For example, I ordered onion rings and mozzarella sticks today, they sent me some onion rings and chicken nuggets. Another time (which is probably the least five times I’ve ordered from here), the fries and onion rings are literally dumped into the bag and the little cup the fries and rings should be in, are empty. What was even the purpose of including the little cup of the food will be dumped in the bag. Also, I should note that my food is like that whenever I order pickup or delivery, so it doesn’t matter. I can’t blame the delivery men/women saying it got messed up in transit. Don’t get me started on the employees. Whenever I go in this restaurant for pickup, they’re always chatting away, and when I ask for little things like sauce or more ketchup, they give so much attitude. There was one time I made an online order to pickup, and I was in the restaurant about 30 minutes AFTER I made my order, I had to wait an hour and half for my order. Which was just two sandwiches and two side orders. These people are incompetent. If they want this job so badly, why can’t they actually...

Got called for an interview by a manager name Devin and 15 minutes before my interview as I’m 3 blocks away, Devin informs me his application machine is not working and that I should just go back home. I then asked when I would be interviewed if not today. Devin said we will call you, meanwhile he’s been calling me from his cell phone instead of using the business phone in the Burger King establishment. 1 week later I receive another call from Devin and his cell phone asking if I may come in for an interview. I told him yes but would appreciate it if I’m not stood up and have to inconveniently turn back. As I arrived Devin is no where to be found, 3 homeless individuals are sleeping on the benches and 2 female employees including a “manager” name Vinger do not know where Devin has gone. After 5 phone calls that went directly to voicemail Devin walks through the door. I asked him if he was Devin he said yes and asks for my resume and doesn’t interview me. Just takes my resume and says someone will call you in a week. UNPROFESSIONAL...