Cafe y Algo Mas — Restaurant in New York

The food and the service was amazing but when it was time to pay that's when they lost me. I ordered the Bandeja which cost $17 and a Orange Fanta when my bill came it was $27, I was flabbergasted when I asked why my bill was so high she suddenly didn't understand English, when I asked to speak with someone who spoke English the guy knew immediately why I was complaining. He stated I was charged $3 for something that was included but the server forgot to tell me there was an extra charge I explained to him the item was included on the menu and there was no mention of an extra charge, he reluctantly gave me back $3, I exclaimed that still doesn't account for the other $4, he said they charge for to-go containers. Although the food was amazing I will NOT be returning and I will NOT recommend. Money is tight for everyone so if someone is patronizing your business you should think twice before trying to nickel and dime them and unfortunately I didn't tip the server because she was in on...

The ladies who work here are nasty I don't care how good your coffee iss if the customer service doesn't match. I walked in and within seconds was treated like I was in there begging for change. All I did was walk in with 2 kids and look at the window. Immediately get corned by the lady on the counter she asked me in the nastiest attitude can I help you with something.. And when I confronted her she was like are you going to buy something and started laughing at my broken Spanish. Because they all appranrly dont speak english so i had to speak in spanish which is my second language..If I hadn't walked so far I would have left. And if I wasn't with the kids I would have thrown my coffee on Their window.

Nasty bit**z all of them. No customer service.

I don't know if it was the color of my skin,or the fact that I had children but i felt 100%...

this is getting very disappointing that for the second time my order is incomplete but I get charge for my full order. I don’t live around the corner to stop by for what it was missing in my order or try to get my money back. is the same lady doing this mistakes. I understand we are humans and make mistakes. but twice.!!! The owner should be concern. I’m sure, I’m not the only costumer putting a...