Chicago's Pizza With A Twist - Richmond Hill, NY — Restaurant in New York

I was a regular customer with them for 3 years...until 2 months ago and I'll never ever order from them or eat or ever recommend Chicago Pizza to no1 ever again...the guys working here are extremely rude..they always mess up the order n when u complain they're so disrespectful..last time i ordered from them..they charged me twice...saying my card didn't go through the first time...then I called the next day n requested a refund but they did not want to give me a refund..it was their fault bcuz they charged me twice...but not only the guy that i spoke to pretended to be the manager...he was extremely rude and said that its only $26 dollars...they dont even have any manager at the location... I called multiple times and even requested that if u can't refund...just give me another pizza...but they kept making excuses n did nothing...I even spoke to the owner and he told me that he will do something about it just give him a few days..and now it's been over a month n nothing...it's not about $26 dollars..it's about how u treat your customers..they literally robbed me...well they can keep the $26 but they lost alot more cuz I literally ordered from them...

I ordered a large chicken tikka Masala pizza today. I was told it'll take about 40 mins to make. Nearly within 15 mins my pizza came. I was honestly shocked. How the hell can you make a large pizza in 5 mins ?? I work about 7-10 mins drive from Atlantic ave. And the pizza tasted as if it was made several hours ago and they just reheated it and delivered it to me. I have had their pizza a few times before but the last two times not counting this time the pizza has come out tasteless and dry as hell. But today the pizza was highly tasteless, barely any sauce on it, the chicken was over cooked and it was just not worth the $25 they charged for a damn large pie. The owner needs to change his chef/cook or whoever is freaken making the damn pizzas.

1- their prices needs to be lowered. --- TOO EXPENSIVE Change the damn chef or cook --does not know how to make pizzas Order more supply- seems as if they are afraid to use their ingredients they are supposed too or else they'll finish it FIX...

you guys are best in pizza making and the flavours are same i am going their from last one year and half the guys are nice and they provide best quality of food i am reading peoples reviews guys i have to tell you 1 thing if you give proper respect to the guy who is helping you in the store he will give you 200% more respect i notice one thing last night there is a guys he is a customer and he is like why your pizza is expensive... why you change 50 cents for sauce... you guys are labourers.... bla bla bla.... and the guy in the kitchen is cool and talking very nicely with him omg i don’t know whats wrong with our community peoples i am not saying all are peoples do this but most peoples are showing their cheap side they fight for 50 cents. People this is one thing i want to tell you give respect and take respect take nicely with other they will talk nicely with you...

Chicago’s pizza is my favourite pizza and recommend you too go and try their beat desi...