China Cook — Restaurant in New York

This place has some of the worst service I've ever seen. If there are more than two tables with people seated at them, forget about prompt service, and forget about the waitress getting your order right. If I received half of what I ordered for dinner it would have been great. At one point I was sitting there for an hour waiting for some miso soup. I asked the waitress, who barely understood a word I said, where the soup was. She disappeared into the back and I guess my soup disappeared with her because I never received it. None of my food orders were correct, and when whichever messed up order finally did come out of the kitchen, the food was cold, like it had just come out of a refrigerator. Obviously that only applies to the hot food like the soups and not the sushi buffet. The food itself, what little of it that was good, was pretty stock. Nothing special. Just your run-of-the-mill Chinese restaurant. I've had better. The main problem is the lack of grace and the lack of a viable system to properly serve the customers.

Between, that, the tardiness, the sloppiness, and the inability of our waitress to communicate with her customers, this place doesn't even deserve one star. I wish I could give it zero, but Yelp is too nice. Won't be going back here...

I think my biggest regret here is that I didn’t take the time to take more photos! There’s a great variety of foods here, and I have loved everything I tried - even the things I tried just to test myself, so to speak (lookin at you, Salmon Skin Salad). We’ve come here several times now, and each time we have eaten in, we’ve done that all you can eat sushi. At dinner time, you get a few extra roll types added to the selection, but for just $15.95 at lunchtime you still get an amazing set of choices! The staff is super friendly, and will give you “child-friendly” chopsticks without judging you! (I used them today to test them, and was a fan, but prefer regular.)

I have also ordered delivery from them before, and have never been...

This restaurant changed. There is only one very good server. The owner does not know how to run this restaurant properly. When it gets busy on the weekends there is only one server. The server gets yelled at on the dining floor, they don’t know how to handle the dinner rush. The server is forgetting things, doesn’t set up the tables properly and forgets what we asked them. The owner is allowing one person to handle the entire dinner rush which made her overwhelmed and nervous. The men making the sushi do not put all of the ordered food on the plates. The owner needs to add more staff on the weekend when it gets busy. Other than all of the above, the sush is adequate for the price but the service needs to...