CoCo Fresh Tea & Juice — Restaurant in New York

So this is my second time here. The first time here, I asked for a mango slush but asked what aloe was. I never had aloe in my drink before but assumed it was jelly-like. To confirm, I asked the young man a question about what aloe is. He said that "aloe is aloe." Really??? Wow. Profound. Then he pointed to the aloe in a container. The whole time he looked miserable. I thought he might have had a bad day. I forgot about it.....until the second time I came.

I ordered mango slush with lychee. I was the ONLY customer there during the Saturday evening, July 8 at 6:00 pm. The same young man (with two other female workers there) slowly makes the mango slush. He presses the blender. Then, after a minute, I look up and wonder where my drink was. I (still the only customer) see the three of them talking like they're not working there. Then I step up and stare at the blender in a noticeable way. One of the female workers goes "oh!" and runs over to finish making my slushie.

I gave 1 star for taste. The service is an absolutely unremarkable 0. When I left to the other store next to it, I was still the...

If you ever had a good impression about these staffs being friendly, then you need to get your brain tested. Bad attitudes are the only good compliments I can give to these people work here. My wife and I were touring around the neighborhood for a mood of bubble tea.. The chubby Owner with glasses was coming out while we were carrying our 1 year old son in my back approaching the door, guy didn't even bother to hold the door, slam it right close to catch up with his Chinese buddy in the white camaro. Attitude was so bad like has no human feelings on respecting customer even a family. We were not greeted and not allowed to bring our bicycles in door even though it's in NYC and dark outside. Someone almost stole my bike, lucky I rushed out. And don't even bother with the drinks. They use dirty sink water and expired jellys during...

Their drinks are good but their service is usually horrible. I still go there because it is convenient for me since it is right by the highway. However, this evening i had an unpleasant experience. I always order my drinks without ice and today my drink had ice. I politely told the worker that my drink had ice and somehow all 4 of the workers there shouted at me saying there is NO ice in my drink. I showed them my drink and then one of the workers (lady with glasses) shouted back at me saying that there is ONE ice. I did not count the ice so i do not know there was ONE ice in my drink. I politely once again said it is ok, it is fine and walked away. I did not appreciate how i was treated and humiliated as a customer. Please work on your customer service if you wish to continue this franchise. I am...