Concept Coffee — Restaurant in New York

I was in the mood for something different than your standard fare coffee shop breakfast and Americano, so when I saw Concept Coffee has both Avocado Foccacia and Buko Pandan Latte, I made my way there.

Both are pretty darn good, though just short of exceptional.

The Buko Pandan consists of espresso, Pandan syrup, coconut milk, and coconut flakes, and while it is pretty delicious thanks for the coconut milk and flakes, I really don't taste the Pandan, which is too bad because it is one of my favorite flavors.

The Avocado Foccacia did a little better and it was bursting with flavors. Their stock of avocado was a bit unripe today so the guy went to the nearby market to buy a fresh one, which is appreciated. You can taste that nutty fresh avocado flavor that complements well with the Foccacia bread. The herbs of the Foccacia made every bite a yummy one, although I didn't get enough of the red peppers coming through. The only negative comment is the bread is overly hard. I like my Foccacia a bit fluffier while balancing the crispness.

I also like the overall interior decor that puts a bit of the island flavor. There is no...

My friends and I stumbled upon Concept Coffee only a few weeks ago, and it immediately became our go-to spot in LIC for a morning treat or a remote-work spot! (Already been back 7+ times... and counting)

This is one of the few coffee shops that does matcha/tea really well, not just as an afterthought. My repeat order has been "The Serhant" (ube matcha), which is so fragrant and flavorful and also just beautiful. The matcha really comes through without being overpowering. The ice in the drink also melts so evenly so you never end up with a watered-down drink or a lot of ice at the bottom -- it's such a small detail but makes a huge difference in the drink experience. The pastries are all amazing as well, especially the cranberry scone.

Andrew, the owner, is very friendly and gets to know his repeat customers, dogs and humans alike. He brings San Diego energy to NYC, really setting the tone for a laidback and sunny vibe...

I placed an order today at 1 PM, sat on my table with my friend doing some work and noticed it was already 1:30 PM and didn't receive my drink.

I went over, one of the workers was sitting on the floor wiping his nose, looked kind of sketch. I asked for my drink, and they asked what would I like, and eventually noticed they forgot to work on my order and my drink was received at 1:45 PM.

I continued to work, but for the next 3 hours, they continued to blast all sorts of EDM and the workers were loud enough where I overhead their entire conversation about raving and some worker trying to invite his (girl) coworker to his next rave. I remember distinctly at 4 PM, the boy was playing his IG stories where you can hear the crowds and the yelling at an EDM rave.

I have been here a few times, and this was the not what I expected from my other encounters.

Please let your staff know about this...