LIC Hotel — Hotel in New York

I gave this hotel a chance since the reviews and pictures were appealing. When I arrived the front desk lady was not very friendly so that was already a bad start. After I checked in I went to use the restroom and when I opened the lid of the toilet they whole seat was full of urine, the whole entire seat it smelled of urine so bad. I immediately sent a video to the front desk stating that it was very upsetting to find the room in that state. Since it was very late and I was exhausted from a long day I cleaned it myself and went to sleep right after. The next morning I was approached by a man with a defensive attitude, he then asked if I had any issues, I proceeded to explain what happened and his response was “we do inspections to the rooms” I was shocked. First of all, if a customer is telling you what is wrong with the service you do not respond in a way which will make the customer feel they are at fault. The hotel wasn’t fancy like the pictures made it seem somewhat which I did not mind but when it comes to cleanness I don’t make exceptions. My uber was waiting outside so I had to run out after the man approached me. I received an email later stating that after reviewing with staff the room was not left in the condition I found it. This hotel implied I checked in and peed all over the seat of the toilet and proceeded to complain about it 5 minutes after I checked in. Actually, it was more like 3 minutes. I had never been so disrespected in my entire career. Not to mention YOU CAN CLEARLY SEE SOME OF THE URINE SPOTS MILDLY DRY on my video so how could it have been me? The fact that they implied I was at fault instead of taking responsibility for their inadequate way of cleaning and their lack of professionalism left me in a state of shock. Also, the view was of an auto repair garage which was not expected but also I didn’t mind as much since I only went there to sleep. My friend stayed at Hotel Vetiver and it was a pleasant stay, extremely clean, nice staff and close to the subway, she had absolutely no issues. Check them out. With that being said please do not stay here if you are concerned with cleanness and being respected. Also, I do not need a response from the hotel on this post, it’s pointless I have all of your emails covering/protecting your staff and trying to maintain and protect...

We stayed at LIC hotel early June 2025. If you want something simple as a UK travel lodge that does all the basics just right without the manhattan price tag this maybe the right hotel for you. ||Breakfast starts at 6.30 and it was ready to go when we had a 6.30 start, no waiting around. Hot food is available for breakfast including pancakes, scrambled eggs, bacon or pork patties. All the breakfast essentials are covered and I was satisfied with the choice considering it was included at no extra cost. They were kind enough to let us have breakfast since we arrived early morning before the 3pm check-in. They also allowed us to drop off our luggage into a storage room allowing us to head to manhattan and complete check-in later that evening. They do ask for a $100 deposit by card so make sure you keep this in mind. It will be returned if all is well when you check-out. ||We travelled out to Manhattan every day and there are two near by metro stations, both within a 5-7 min walk approximately. Two stations give you a few more metro lines to travel reducing transferrs. The savings were worth the extra travel time in my opinion. Optimise your journeys by clustering together destinations along the same metro line.||There is a hairdryer in the bathroom but no kettle in the room. Facilities to make tea and coffee are available downstairs all day. ||Our room was cleaned everyday and towels were replaced. Just don’t leave the do not disturb tag on the door.||We booked a three person room which came with a double bed and a single bed (it was proper bed and not a pull out bed). Our room was front facing the street.||If you have any questions just phone the hotel as I did and they will answer all your questions. I had initially sent an email but never got a reply which was my only disappointment. ||I booked direct with the hotel through the website which got me the cheapest price I could find. The prices can fluctuate if you’re booking 2-3 months ahead but I found they were getting higher closer to the date.||Visit the roof terrace there are some decent views of the city. There are a couple of grocery stores near by if you want sandwiches, snacks...

Before I went on my trip I read loads of reviews here. In general I would say the hotel met/possibly exceeded expectations. Overall good value for NYC but you should have a realistic expectation. If you don't plan to spend much time in the hotel in particular but want a safe, clean place to stay + good breakfast, I would recommend.

Pluses: Rooms very clean + cleaned daily Staff reasonably helpful and pleasant to deal with Decent sized rooms Breakfast very freshly cooked and overall of very high quality, with good range of protein options. Boiled and scrambled eggs everyday, with either bacon and breakfast sausage being available as well. Apples and oranges also available. Cold water dispenser in lobby was a lifesaver in the summer heat Very near the E and M lines to Manhattan, which get you to Manhattan in approx 2 stops, 10 minutes. Even to downtown Manhattan eg Greenwich Village, it's maybe 30+ minutes by subway. Also connected, but further away to G and 7 lines. Rooftop has a great view of the Manhattan skyline, nice to buy a drink or two and have it there. But note that the rooftop is v basic, it just has a few benches and nothing else by way of decor.

Disliked · Decor is dated, looks like it was designed in the 90s Aircon in the room is pretty loud and also goes through periods where it revs and blows v cold air and then when the fan turns off, so the temperature isn't constant - found it very hard to sleep on the side of the bed near the aircon for this reason Immediate location around the hotel is safe but not the best for tourists, there isn't really anything to do around, which was problematic when it rained very heavily on one day we were there; also less great for a long time between check out and our flight, since the only real option was to take a subway into Manhattan to while away a couple of hours No real lobby area to sit and wait - we had to check out by 11 but our flight was only at 7.30, there were just a few chairs by the entrance

I stayed here 12-16 July and the room averaged about $184...