Dunkin' — Restaurant in New York

Just came in here to get the mango pineapple Dunkin Refresher. No medium cups that’s fine. Then proceeds to tell me they have no more and they only have strawberry passion fruit one. Told them I cannot drink it because I’m allergic to strawberries. Then they had the nerve to tell me that my reason is not serious and they already made it and I should take it. I asked for a refund and then the cashier and the barista looked at me funny which I felt very uncomfortable. For a person who used to work in a coffee shop I’d always check before opening or delivery to be sure to know what I can serve and what I cannot at the moment. To me they’re unprofessional in terms of dealing with guests. Also forgot to mention, when I had asked for my money back she basically threw my money back at me. So I’m definitely never going to this...

I have been going to this place in the mornings on my way to work..... few times in a two weeks session I would purchase a dozen donuts, “they are not fresh, very stale and cool very dry has if they were siting for few days.” I happen to buy one single donut with coffee and the donut was not fresh......., it tasted very old.” I saw the employee slip an old one into the bag and hand it to me. I complained to them and they acted sarcastic but it still continued. This place needs transparency. Fresh donuts please also the croissants! Cappuccino- not a full cup.... between the espresso shot and the milk froth together in the cup, turns out to be half a cup only never a full cup. Please check to make sure you get you...

Extremely disappointed in my experience here. The customer before me asked for a large iced coffee, sales associate responded hot or cold🤦🏻‍♀️. When it was my turn I asked for the new sourdough sandwich with sausage. He said “egg and cheese on croissant?” I said “no the new sourdough with sausage.” He said “bacon” and I said “no sausage.” When I got home guess what it was bacon and wasn’t even toasted. It was just on plain bread. The only positive was the iced tea with extra, extra lemon🍋 I know things are difficult in today’s world, but my order was very simple and so was the...