East River Wines and Spirits

I just left this store. I don’t review too many places, but I felt the need to review this one.

Immediately upon waking in, there was an employee in front of me. There was another sitting down. Neither acknowledged me. I found the isle I needed and went in. I was looking for a specific wine. I found it, but I only saw one. Just then, one of the guys walks over and I’m thinking he will ask if I need help. NOT. He said excuse me and went about taking inventory. I then ask if they have more and he just looks at me. The one that was sitting down came to talk about inventory and checked for me. He said this is the last one and walked away. I then ask from across the isle if he had red in another brand or perhaps something similar. He said no and continued walking. I find 2 bottles I’m satisfied with and go to pay. I look at him, but he pays me no mind. I pay and as I’m signing, he pushes my bag of wines toward me and says here. I take the bag and the bottles clash. I say do you have a divider and he says oh yeah. He then gives me the shortest divider ever.

I really don’t think it’s asking too much to be acknowledged when walking into an establishment. I got nothing. No how are you, no can I help you find anything, no I’m sorry, we don’t have it in stock but..., no thank you, no did you find what you needed! Nothing at all. The worst part is that I was the only customer. Perhaps if it was busy, I would try and justify it, but it was not.

I came here because it’s attached to the Costco mall. I normally go to Mr. Wright’s on 88th. What a difference. Everyone greets you with a smile, ask you if they can help, offers up suggestions if they don’t have what you are looking for, etc. If you don’t need help, they’ll say well my name is..... I’ll be over here if you change your mind. They will even watch your car if you’re double parked so you can run in or get what you need so your’re not in there too long. They are great. The other store is obviously Mr. Wrong! I don’t see myself going in there anytime soon. Not even in a pinch. I’ll do without. They would probably have more customers if they pretended to care just a little bit.