El Caldero — Restaurant in New York

Poor customer service! I went in there yesterday to get the lunch special advertised on the window . There were about 5 women behind the counter . None greeted me I waited about 5 minutes then went to one and said hello can i have the lunch special another woman came and said no she doesn't speak English what do you need . I said i want the chicken lunch special she says well its 7 dollars and walks away . I was very offened one i guess she thought i didn't have 7 dollars and two Im Hispanic and was capable of speaking to the first lady so i observe her serving food im assuming since i asked her for it , it would be mine . Then she looks up and said do you want it . Im like i dont understand i asked you for it . She then say in Spanish to another woman fix her a chicken lunch so she can leave i was outraged i said in Spanish nevermind ill go somewhere else and walked out. Never again...

This this place is horrible they charge you $38 for the special which comes with steak chicken in the oven and pork chops they gave me dry steak dry Chicken dry pork chops rice is hard like all the old stuff the Beast Ace Hardware like they just came out of can and $38 for that I just go to Justine's and 167th Street and River Avenue and get the same one for 2722 much more tastier and better and a better price these people raising a prices up they think that they five star restaurant they can't do that I'm not ordering from you no more I advise you to save your money this is a horrible Place service is very bad and the beans is all liquid no beans inside then the girl says that since they raise minimum wage everybody's raising prices half of those girls in there don't even work on the books are they going to raise minimum wage you don't work on the books it's crazy...

Attempted to order through Grubhub, place an order of $57.70. Received a call from a very rude employee who just wanted to argue. She wanted me to cancel an item on the order worth $3. I tried to explain that it was not possible for me to do so since my order was already submitted. I explained it would only be possible on the restaurants end. She continued to argue that I needed to contact Grubhub customer service to have the item canceled. After discussing the matter several minutes I had to request my order be canceled. When I reached out to customer service at Grubhub they confirmed the restaurant canceled the item. The informed me my order was adjusted but not canceled and I should expect delivery. After waiting over an hour for the supposed delivery the restaurant canceled the order. I have never seen such poor...