Harefield Road — Restaurant in New York

Female bartender is extremely rude, unfriendly and TERRIBLE at pouring Guinness.

I don’t usually leave negative reviews but this experience left me feeling really uncomfortable. I know this bar operates on a system where you flag down the bartender when you need something, which is totally fine and not the issue.

What bothered me was what happened when we asked to close out. About five minutes later, another bartender, who I assume was just starting their shift, came by and asked if we needed anything. We said no, we were just waiting to close out. That bartender must have passed the message on because we then overheard our bartender say, “I know, they’ve asked me five times already.” That simply wasn’t true, and hearing that felt unnecessary and frankly a bit rude.

When she came over to close us out, I politely explained that we hadn’t asked again—someone else had just checked in during a shift change. We weren’t trying to rush or pressure her. And we didn’t say anything about the terrible drinks she made.

We came in with a good attitude and were respectful the entire time, so it was frustrating to be talked about like that. I really hope it was just a misunderstanding but it left a bad impression, which is a shame because we live just a few blocks away and this was a convenient spot to stop by after getting off the subway. That said, there are plenty of nearby places with great bartenders and...

Came here twice— the first time, they served us Guinnesses but in non-Guinness glasses (despite being a Guinness bar and having tons of clean, unused Guinness glasses). Then, after we told them we wanted to close out, they didn’t give us a receipt / let us choose our tip selection on the POS machine). Weird.

We came back later that evening and asked the bartender if their seasonal beers were on tap. No, she said. Instead, we ordered two bel-air sours, which were listed under the tap beers on the menu (picture attached). She confirms we want Bel-airs and then pulls out two bottles and pours them into pint glasses. Weird. Turns out she gave us the wrong beer (obviously)— we found a picture of the bottle, and she gave us Delirium Belgium ales. Not sure how that’s possible.

Vibe seems nice, but I recommend being vigilant if you end up coming here. I’ve never felt like I needed to pay close attention to a bartender pour beers / close tabs, so this was definitely a first for me. Very...

Came here with a friend for food and drinks, walked in and we were not greeted or acknowledged whatsoever. Me and my friend grabbed a table and the bartender was more than aware that we were there and did not say a single word to us. There were people sitting at tables and a man at the entrance who bussed a table occasionally, and not a single employee acknowledged us. Think we made it pretty obvious that we were waiting for some sort of acknowledgement and after sitting there for over 15 minutes decided we did not want to give a business like this our money. I work in the restaurant industry as well, and my manager would rip me a new one had we treated any guest this way. 9:00pm on Saturday December 21st was time we were approximately there. To the manager of this place, please be aware of what’s going on. Not a very good look for any establishment and I truly feel offended as people who walked in after us...