Hunan Delight Matsuya — Restaurant in New York

We've been eating here at least once or twice a month for well over 10 years. And honestly, shame on me for not reviewing them before.

We've ordered delivery. We've picked up. And, our favorite, we've eaten there. And honestly, not a single complaint. Everything has been Great. In over 10 years, we have loved this place and everything we've gotten here.

Until tonight.

I got the crab and cucumber vinagarette dish that is a favorite of mine. And the crab wasn't good.

First time in over 10 years everything wasn't perfect.

Rachel (the manager) listened to me. She tasted the crab herself. She came over to our table and apologized. She acknowledged that the crab did not meet their standard. She thanked me for saying something about it. She said, "Please, if something isn't right, let me know."

I didn't say anything about 10 years of great meals. Shame on me, and I apologise to the entire staff of Hunan Delight. I love you all, and I love your food. Best place in the neighborhood.

But when I see how you handle a complaint! Is there some way I can go beyond 5 stars? This is one of the most treasured gems of the Upper East Side. Rachel is a great manager. The sushi guy (sorry, sir, I don't know your name) is excellent.

I have nothing but praise and love for Hunan Delight. And how they handled my first complaint in over 10 years just makes me...

First time trying the restaurant, looking for some Chinese food. Ordered the hot and sour soup and miso soup. Both were pretty yummy and soothing on a rainy day.

For entrees, got the honey walnut shrimp and the mapo tofu.

The honey walnut shrimp was not what I was used to or expecting. The breading was a bit crunchier, closer to popcorn shrimp. The sauce was not fully incorporated and kind of half mixed, half on top. The flavor was good and the shrimp was cooked real well; I am just used to a more creamy and less thick sauce. I would probably get it again if I was craving it!

The mapo tofu was also different. It was spicy but not super deep in flavor. The sauce was a good consistency but I would've ordered more black bean sauce and more ground pork. Overall, it went well with the rice just need a bit more.

It's in a convenient location and I would definitely come back to try some of their other dishes and the lunch special. The service was really nice and made the experience worth it.

Oh, plus you get free wonton chips with a sweet and sour sauce so that's...

This is my second time in two days drooling as I neared the door of Hunan Delight. Always skeptical of Chinese establishments (especially in a yuppie part of NYC), this place delivered. Big time. The food is reasonably priced, fills you up quick and will serve as a second meal for later on. That being said, the portions are ridiculously large like your typical Chinese restaurant. I ordered lunch special General Tso's with fried rice, a spring roll and egg drop soup. Daringly, I decided to try their crab Rangoon. I'm sure you'll agree it is hard to find places that make legit CRAB Rangoon. Look no further. I will never find a Rangoon with more visible crab meat unless I move to Maryland. Egg drop soup: tastes like cooked eggs! Fried rice: most disappointing but still delicious. A little peppery, but that may have just been a fluke.. General Tso's: seasoned white meat chicken fried to perfection in a deliciously medium spicy sauce (can get mild or spicy on request)

Overall, two thumbs and...