Jamba Juice — Restaurant in New York

They have a kiosk you order from. I informed Christina (one of the employees working there) that I wanted to customize my order (I wanted a razzmatazz without bananas) to which she very shortly replied you can do it at the kiosk. So I tried and it did not let me so I told her that. She told me you just have to order it and then tell us. So I did and my drink was good. However, Christina was very rude and offered no help. There was even someone (while I was waiting for my drink) who approached Christina and wanted to buy a water. Christina said you need to use the kiosk and then turned around and went back to making drinks. No offer to help ... didn't even stick around to see if the lady had any more questions. RUDE!! But the...

So I ordered a bowl. The lady making drinks is calling out orders no problem. I notice the girl at the register texting etc. I realized it was a n out 10 minutes had past now I have to wait in line to ask about my order. 5 more minutes pass. I ask the girl about my order and say to her, I've been waiting 13 minutes and she responded with a attitude, why didn't you say something. She takes a frozen one out and gives it to me. You mean to tell me she could or should have given it to me in the first place? Oh yeah, she was into her texting. Fire her! Your rating is a 2 and I...

Terrible customer service at this location. Not one person said anything to me as I stood at the register for several minutes. When I asked politely if they could take my order they were extremely rude. If I could give them zero stars I would. Everyone has tough days and bad times but you should never take it out on someone for no reason. And if you come back with the same attitude then it's an issue. There are more important things in the world to be angry for no reason. Everyone save your positive energy and don't come here....