Jennifer's — Restaurant in New York

Here's a clearer and more structured rewrite of your review:

Parking is a nightmare—it’s located between two bus stops with no designated parking spots. The place itself is small and chaotic. There are two windows for payments, but to place your order, you have to talk through a tiny crack in the partition covering the food, which feels unsanitary.

Adding to the chaos, people were eating at the checkout counters, with coffee and plates of food, so I had to awkwardly reach over them to pay. When I asked someone to move so I could pay, it didn’t help. Instead, the guy had to take me to the other counter, going back and forth unnecessarily. While checking out, I kept glancing out the window to make sure my car was okay since I had just quickly parked. This clearly annoyed the staff member, who snapped at me and said, "I don’t care," while fiddling with the credit card machine. His attitude was unprofessional and rude.

When I asked about empanadas, he said chicken ones were coming soon if I wanted to wait. I declined and asked about other flavors. He initially said no, but then suddenly found two chicken empanadas and asked if I wanted them. Of course, I said yes, but the miscommunication and attitude throughout were exhausting.

The empanadas themselves were okay, but they didn’t come with proper empanada sauce—just ketchup. The chicken soup I ordered was decent and came with more chicken than I’ve gotten in delivery orders, which usually only include broth and a bunch of potatoes. However, it felt like they were skimping intentionally on delivery orders compared to in-person service.

This was my first time visiting in person after ordering delivery previously, and now I see why I once found a black hair in my food. The environment is disorganized and unsanitary. Between the lack of parking, chaotic setup, rude staff, and overall stressful experience, I won’t be going back. They’re lucky I even gave...

I’ve come to this restaurant multiple within the last few weeks. I’ve always been respectful when walking in and greeting employees. There’s a Dominican guy and a Mexican guy who are always very kind when serving and asking questions regarding customers food preferences. Then there is this Mexican young lady, short about 5’3 height and black hair. I came to the restaurant recently, stood in line to order(was first in line) and she decided to take order from the person behind me. I asked if she can take my order because I was first and she immediately responded with attitude and said she didn’t see me(even though I’m standing at the very front of the line, under the sign that said “Order Here”.) I told her what I wanted and she rushed to serve me, not knowing that I was in the same place yesterday, and everyday for the past 3-4 weeks. She served my food to go when I always do dine-in. She put rice and as she was ready to pour beans over right I asked if she can please switch so that I can eat inside the way I always do, and she proceeded to pour the beans on top of rice and said “i already started putting it here” and continued to serve the food in the to go plate. At that very moment I was a bit bothered because I did not deserve any attitude from her or anyone, as I never crossed any line of disrespect. Ever since then, every time she sees me, she pretends to do something else, or she looks at me with attitude, as if she doesn’t want to serve me as a customer which is very unprofessional. And it’s not fair because I’m a cash paying customer, always giving tips to have someone like this act so rude for no reason. I will definitely miss this place and the others involved but I will not be coming back because of her. I just do not feel comfortable eating inside and now I have to sometimes wait 10-15 in line because she’s having conversations with another customer or waiting for another employees...

The purpose of this review is not to hate or harm this restaurant in any way, shape, or form. That being said, I hope you take this review as an informative review.

Atmosphere: The moment you enter this restaurant, you will immediately feel the Latino vibes. I mean, most of their customers are Latinos. You may feel a bit uncomfortable if you have not surrounded yourself with the Latino community. However, do not panic. The atmosphere is warm and welcoming when the restaurant is not too busy. If you get there when it's busy, it can be uncomfortable to move around.

Service: I have been there twice. If I'm around the area, I will go there again without a problem. You can see the guys taking your order are hard-working people. They are respectful, welcoming, and pay attention to detail. I appreciate them making my saland at that very moment and not picking already chopped vegetables. Make sure to kindly tell them your desired portions of what you're getting. As Latinos, they tend to give you a portion that is considered normal for them. I mean, their portion of rice is normal, compared with other Dominican restaurants that will give you much more 🤣. At busy times, they'll try to take your order asap because they have other people to take care of. So, don't feel like you're being rushed. It is just the way most restaurants function when they are packed with customers.

Food: Nothing to complain about so far. I mean, I can only speak about the goat stew and the chicken stew, which are the dishes I have had. They were pretty good, a little better than other Dominican restaurants I have been to. I will be trying something else next time.

Prices: Prices are good, considering the portions you get. Not to mention that flavors...