Just Made 4 U — Restaurant in New York

I was enjoying a nice chicken wrap on a kid city bench posted outside in front of this establishment. Let’s just note that it rained the whole day yesterday. The sidewalk is so clean and fresh. The air is crisp. Rain really does clean things out. Well, I was sitting here on a steel city bench right in front of the place. They have their own benches outside, hugging the wall in front of them. Please see the pictures for reference. Like I said, I'm sitting and enjoying the air and the warm sun like most days after a shower in May; it’s beautiful! A male comes out of said shop with a broom to sweep the floor, which I figured would be okay. He proceeds to sweep very hard in my direction, kicking up all the dust from the floor and gravel. He was attempting to clean nothing but hard cement—no trash, no leaves, no rubble, nothing—just clean hard cement. He was sweeping so hard with so much effort that I was amazed. Again, he was sweeping directly towards me, not outward to the sides but straight in my direction. I was so baffled and disgusted. Good thing I was almost down to two bites left of my wrap. He then gets closer to me and the bench. He swept my foot slightly once. He was acting as if nothing was wrong with his actions, as if they were normal. Mind you, it’s 11:50 a.m., and you’re just now sweeping the storefront? I can only “assume” he is trying to deter me from eating my food on a city bench that I purchased from another establishment. What I will say is that they lost a potential customer in the future for this heinous act. He also swept on the bench. What I mean is that he banged his broom several times into the steel bench. The loud banging sound and vibrations I could feel under my buttocks. I mean, I understand you're possibly upset because I’m eating someone else’s food and not sitting on your bench with your food, but I have the right to sit on a city bench and enjoy my food while I enjoy the sun. I guess things are extremely competitive with food prices on the rise, but why be so hostile to an innocent person who is just trying to enjoy his down time? On a side note, I was born and raised in the South Bronx and suffer from really bad PTSD. I was diagnosed 85 days ago after being discharged from an inpatient program at Zucker Hillside Hospital. What I mean to say is that this man is very lucky I did not react in a negative fashion. I held back and used my coping skills, and I realized violence would only get me in trouble for the actions of a person who is not worth anything to me or himself. Suffice it to say I’ve let out my frustrations with this review and hope others will understand that sometimes you can mess with the wrong person on the wrong day at the wrong time and suffer bad outcomes. Thank God for my therapist, psychiatrist, and medications. I’m a God-fearing Catholic and have a great support system. I also have a son and wife who love me dearly. I see so much more clearly than I did just 85 days ago. I’m glad I am able to calm myself down and not react to my environment. I would say being raised in the South Bronx teaches you to use extreme violence when faced with bad situations or the most minor of disrespects. I’m glad to have moved to Jackson Heights, Queens, because it’s really done wonders for my overall mental health. The people around me, for the most part, are hard-working families with ethics and morals.

"Update at 1 p.m. the same day.”

After the owner's response, all I have to say is that I’m not violent anymore. Please read my review again, because I think you missed my point. My many points on rational thinking. It’s because I’m not violent now that I chose to write a review to express my emotions. Using God again as an example of how to behave is something I heavily rely on to get me through situations like your sweeper caused. God bless you, your family, and your friends. May they be protected from all harm. Have a blessed day, a healthy life, and prosperous business.

P.S. A simple sorry would...

The purpose of this review is not to hate or harm this restaurant in any way, shape, or form. That being said, I hope you take this review as an informative review.

Atmosphere: Small, cozy, and clean place. The employees make sure to clean everything after a customer is done eating. It can be crowded at busy times, leaving not much room to move around. Despite that, the atmosphere of the restaurant is pretty warm. Oh, the only reason why I gave them 4 stars is because their bathroom didn't have a hand dryer or roll towels.

Service: This is my second time in this restaurant, and service has not disappointed me. They are friendly, attention to detail, and if they make a mistake, they'll correct it. For instance, they gave brother a different side order instead of his French fries. He mentioned it to me, but I thought his side order was correct. We didn't mind it anymore and decided not to make a deal out of it. When the employee and her coworker realized the mistake, they apologized and gave him his correct side order on top of the first one. We appreciated that.

Food: The food is really good. I absolutely loved the Turkey Wrap the first time I ordered. I had to try something else from their menu. I tried the Grilled Shrimp, and my brother tried the Steak Wrap. Both of us were satisfied with what we ordered. If you don't want an ingredient from the plate you want to choose, you can just tell them not to include it, and they'll kindly follow your instructions.

Price: Honestly, I think their prices are reasonable. The quality and flavors of their food do compensate...

NEW REVIEW REPORT CARD

Environment : A++++ Very clean and comfortable seating ! Table was also very clean .

Our Meal A++++ Really yummy ! We both had the Buffalo Chicken Wrap in a whole wheat wrap. They are so big we took half of them home .Also had iced coffee with almond milk. .Very refreshing!

Service A++++ We were served by Luis .and assisted by Paula. They are great Have to mention the other staff members . . They are all awesome ! Sebastian Osvaldo Marcos Antonio Larry Paulina Can't wait to come back here again !

Had a great experience here tonight . I came to order 2 Buffalo Chicken Wraps. for a takeout . I asked that they not put bacon in one of the wraps and also asked for a little extra blue cheese . They both were prepared and wrapped very, very well .. They even marked on the wrapping , a note on one that it did not have bacon in it. The wraps were delicious! I also noticed that the person who prepared the wraps had plastic gloves on ..A safe way to prepare the food . The cashier and all the staff here are really wonderful . They are efficient, friendly and because of them and of course, the tasty wraps , I will come back here. I would like to mention the names of the helpful, and friendly staff that I met . Their names are Leonor , Rene , Antonio, Aida , and Ricardo . Not sure that I spelled all the names correctly. Hope I did . Thank you all for such a wonderful...