King Columbus Gourmet Deli — Restaurant in New York

I had a highly disappointing experience with King Columbus Gourmet Deli. On September 5 at 12:30 am, I placed an order through Uber Eats for three chicken over rice and a chicken Caesar salad. Shortly after, the store called and asked me to cancel the order because their grill was closed. I complied and canceled the order, but when I contacted Uber Eats customer support, they informed me that they couldn't issue a refund since the issue was with the restaurant.

The next day, I tried to resolve the situation directly with the store’s owner, requesting either a refund or replacement items. Unfortunately, the store refused to take responsibility and did not offer any resolution. As a result, I feel like my money was taken without any attempt to rectify the situation. This lack of customer service and accountability is extremely disappointing. I will not be returning to King Columbus...

I ordered a chicken over rice for delivery. They gave me somebody else’s order. Which isn’t surprising considering the bag I was given was not marked with a name or an address so they would know it was mine. I tried to call the deli and the line was busy for 20 minutes. When I finally got through, I was immediately hung up on. I tried one more time and spoke with someone. They weren’t helpful at all. Do not order delivery from here ever, they have no idea what...

The store doesn't sell beer anymore , and that's because they got their liquor licenses taken. My cousin went here early in the morning. And saw a mouse in the area where the salad was. This place is nasty and I wouldn't trust them at all. I don't go here to eat...