Kinwa Peruvian Kitchen — Restaurant in New York

I almost never leave reviews, but I have never had such a terrible experience in my life. This place is an absolute disgrace to Peruvian cuisine. The food was bland, flavorless, and completely unauthentic. I ordered ceviche and pollo a la brasa, and both were a disaster. The ceviche didn’t even come with cancha unless you paid extra and even then, it wouldn’t have saved the horrible flavor of the ceviche. It was missing essential ingredients like ají limo, leaving it flat and tasteless. The pollo a la brasa was dry and flavorless, more like stale grocery store rotisserie chicken than the iconic dish it’s supposed to be. To make it worse, they don’t even include fries and salad with it you have to pay separately. The salad was another joke, served with some random store bought dressing instead of the classic Peruvian vinaigrette. And if the food wasn’t bad enough, the service was worse. The employee taking my order was clearly miserable, rushing me and rolling her eyes. When I tried to explain that the food was inedible and not authentic, she dismissed me and said “no one has ever complained.” I ended up paying $51 for two terrible items and was denied a refund I had to dispute the charge with my bank. Looking at the reviews now, I see I’m not the only one. The chef is not Peruvian, the staff isn’t either, and honestly, I doubt the owner is Peruvian. As a Peruvian, I can confidently say this place does not represent our rich gastronomy. It’s a mockery and an insult to Peru. Quite a shame.

Casi nunca dejo reseñas, pero nunca había tenido una experiencia tan terrible en mi vida. Este lugar es una auténtica vergüenza para la cocina peruana. La comida era sosa, insípida y completamente falsa. Pedí ceviche y pollo a la brasa, y ambos fueron un desastre. El ceviche ni siquiera venía con cancha a menos que pagaras extra, y aun así, no habría salvado el horrible sabor del ceviche. Le faltaban ingredientes esenciales como el ají limo, lo que lo dejaba soso y sin sabor. El pollo a la brasa estaba seco y sin sabor, más parecido a un pollo asado rancio de supermercado que al plato icónico que se supone que es. Para empeorar las cosas, ni siquiera incluyen papas fritas ni ensalada; hay que pagar aparte. La ensalada era una broma, servida con un aderezo comprado al azar en lugar de la clásica vinagreta peruana. Y por si fuera poco, el servicio fue peor. La empleada que tomó mi pedido estaba claramente desdichada, me apuraba y ponía los ojos en blanco. Cuando intenté explicarle que la comida no era comestible ni auténtica, me despidió y dijo: "Nadie se ha quejado jamás". Terminé pagando $51 por dos platos horribles y me negaron el reembolso. Tuve que reclamar el cargo con mi banco. Al leer las reseñas ahora, veo que no soy el único. El chef no es peruano, el personal tampoco, y honestamente, dudo que el dueño sea peruano. Como peruano, puedo decir con seguridad que este lugar no representa nuestra rica gastronomía. Es una burla y un insulto al Perú. Una...

We had lunch today at Kinwa and we left the restaurant 5 minutes and my husband realized his credit card was missing after paying the bill went back to the restaurant and it couldn’t be found. The reason was the guy behind us went to our table, saw the card and paid for his bill $192.33 on our credit card. The waitress was not being vigilant and saw the same credit card in my husband’s name and again 5 minutes later with a stranger paying his bill!?!!?!! That is theft! We called the credit card company immediately and bingo there was the evidence. So my advice is be very careful there.. not a good feeling at all! I cannot give a good review to this place. We will...

Came for dinner three times now with family and the food is always delicious! We love our waitress Millie, she's always so kind, attentive, very thoughtful and wonderful to talk to! We're so grateful she's been there every time we go in! The chefs pay attention to detail in the dishes and they have a tasty, authentic Peruvian flavor. Comes as no surprise because the new owner is Peruvian himself. Thank you for the wonderful...