Kinwa — Restaurant in New York

This place was horrible!! The service was a disgrace.I came here with 3 of my friends for the first time. We waited about 30 minutes for our drinks.It took about 1.5 hours to get our food when there were only 6 people in the restaurant.

We also received our appetizer and couldn’t even get plates to split it amongst ourselves. We had to dig in with forks.

Beware of the lady with the tattooed eyebrows. We repeated our order about 3 times and she still got our order wrong. We ordered a baked potato and was served boiled sweet potato. Then she “fixed” it and we still ended up with boiled potatoes.

Very disappointing to say the least. She never even checked on us to see if we were doing ok. There is just no reason why the service is so mediocre when the restaurant is SO small and consists of about 10 tables max.

The measly star is for the taste of the food which was ok.

Take note: they charge a $2.85 NON-CASH FEE. Don’t buy the sangria, everyone that purchased the sangria around us did not drink it and left it...

Came for fathers day. My dad is not an easy customer, but as a server myself there is definitely another way to handle such customers. The restaurant industry relies on hospitality, If any restaurant is properly and correctly managed that is all one should receive. We ordered beer and took way longer than expected, and although is was fathers day it was not busy. The restaurant as a whole has like 10 tables max and there were 2 women serving. After our food also took too long, as I said I work In the industry so even for me it was too long. After our food arrived she completely forgot about us, and it wasn't until the end that we realized she hadn't brought one item we ordered. Also when u pay with card a fee is charged. The food was nothing special, just average. I think the plates were a bit overcharged. Overall, I would not...

I placed an order through Uber eats, after waiting over a hour, I was missing multiple items, and was told to come in and pick them up. On top of all of that, my food was damaged! I placed 4 orders and instead of them putting the orders in separate bags, they placed all the orders in one bag, causing the styrofoam to break and all the food to spill into the bag. All the styrofoam were stuck together due to the heat, which made a complete mess. When I told them about it, they blamed it on the Uber driver and I could come in so they could replace my beans. I brought $60 worth of food! I will never order from this restaurant again due to their unprofessionaliam and terrible...