Koronet Pizza — Restaurant in New York

CUSTOMER SERVICE DISAPPOINTMENT!!!!! I was born and raised in the neighborhood. I have lived out of NY for the last 20 years. When I am in town, I try to visit this pizza shop for the jumbo slices. I didn't realize they made regular size pizzas as well, since it's been a few years since I been there. Also, I didn't notice the prices and descriptions on the side wall until after I got the pizza. I was looking for that information above and I didn't see it. Nevertheless, I ordered my pepperoni slice, thinking it was a jumbo slice. After it came out, I was thinking it was small. I walked out in front of the store and decided to go back in to see if they would upgrade me to a jumbo pepperoni (paying the difference, of course) since that's what I thought I was getting. The Asian woman at the register, who appeared to be the boss, told me that once I paid, I couldn't change it. Even though I tried to explain what happened, she refused to do the exchange.

Whatever happened to good customer service?? What happened to "the customer is always right"??? I guess those days are long gone. Therefore, I rated according to my customer service experience! And as a result, I will no longer go...

Granted I love their pizza so much, as I have been going there for my jumbo slice for years- I've noticed that since the new renovations, which includes no public access to the restroom as before- the prices have been increasing. I was quite shocked that my margarita slice was 7.75(!) and with a medium soda, it now cost me over 10 dollars!! I never paid that much in the history of me going there. That was kind of disappointing as part of Koronet's appeal - aside from the friendly countercrew!- was that these jumbo slices were affordable to students and tourists alike, as well as us locals who regularly frequent the place. I brought so many of my family and friends there. It is so cool to see the look on their faces when they saw the enormous and delicious slices for cheap price. Maybe they should now have some specials or deals, rolling back the prices on certain days or particular hours of the day. This is a great place to get a regular slice as well. The pizza is really good, and very fresh. And I still have yet to finish an...

We just stumbled upon the biggest pizza slice in NYC! This slice is literally the size of your head and we couldn't believe our eyes when we saw it. But let's talk about the most important thing - the taste! The crust on this slice is crispy on the outside, giving you that satisfying crunch with every bite, and perfectly chewy on the inside, which makes it satisfying to sink your teeth into. And the toppings were fresh, flavorful, and generously portioned. Now, we won't go so far as to say that this is the absolute best pizza in New York - after all, the competition is pretty stiff - but we can definitely vouch for the fact that these slices are fantastic and offer great value for money. You can even share it between two people and still be left feeling completely satisfied. This pizza place is a popular haunt for Columbia University students and it's not hard to see why. If you're in the mood for a massive slice of deliciousness, this is definitely the...