Famous Famiglia — Restaurant in New York

These people are the worst scumbags in the world. Why do I say that? They literally robbed me. Let me explain. I ordered delivery. My pizza came cold and beef patties came hard like they were old. They were also cold. I call up and tell them what happened and I want to get a fresh order. My microwave was broken and I couldn't heat it up. Plus, the beef patties looked old. The manager Enraul or something like that, tells me that it's late and I was the last of five deliveries so that is why my food was cold and he is so sorry and all he could do is a store credit. So I wasn't able to eat. I was hingry but very angry. I felt bad for the delivery guy because it was cold and rainy so I said, fine, I'll call during the week. But I was so angry that I just threw the food in the trash. I made an egg omelet and went to sleep angry. Now, I call for a store credit and this scumbag who answers the phone accesses me of lying and tells me I can't get my food. I have to now deal with the fact that I got robbed. I feel so disrespected and just lied to. It's not about the 20 dollars, it's not about the 5 dollar tip. It's about a restaurant that truly doesn't care about giving quality food. I will never order again from there and I don't wish them well. I'm going to make it my mission to leave this review on every single platform and I have many followers. They will rob you too. Their quality of food is disgusting and they will lie to you about credits. Do...

We were really disappointed with our recent visit to Famous Famiglia. The pizza was cold and tasted like it had been sitting out for a while. When we asked if it could be heated, the staff seemed annoyed and unwelcoming. The service overall was poor, and to make things worse, we were overcharged by $20. When we brought it to their attention, they acted like it was an inconvenience to fix their mistake. My husband ended up throwing his pizza away, and we both regretted not trusting our gut. When we walked in, the place was completely empty, which should have been a red flag. Sadly, it’s not what it used to be. We gave it a chance, but won’t...

Famous Famiglia is the best place to get pizza in New York City. I’ve gone to this place for over 10 years. The quality of the pizza is amazing. My favorite slice is the Margarita or Grandma. It has a lot of flavor and you’re able to customize it with seasonings if you would like to. The prices are really good compared to other places and it’s very clean. Staff is always wearing a mask. I always see them clean the tables after being used and always recommend people to sanitize their hands. Overall, amazing experience. If you’re ever on the upper west side, stop by Famous Famiglia to get the best pizza...